Chad T.Verified
Order has came and tracking number doesn’t work.
Purchased item
Free Video Training Series + Guide
"I still never received my order ."
LhanelFit store reviewsSee product reviews
Robin D.Verified
It was good.
Purchased item
Lifetime Warranty
"It’s a nice machine to workout with though it..."
Marisa-lee C.Verified
Couldn't really track it because it came from a shipping g company that is not in the US.
Purchased item
Free Video Training Series + Guide
"Cheap. Definitely feels like it's mass made i..."
Danielle B.Verified
I never received my order.
Purchased item
Free Cleaning Kit
"I never received mine 😭 so maybe it's a scam?..."
Chrisann G.Verified
Quick shipping. No problems.
Purchased item
Pilates Reformer Set
"I had to remove some flashing left in the tra..."
Jacob P.Verified
Total garbage. Never again. Should have received the product weeks ago.
Purchased item
Free $40 Gift Card
"Utterly displeased. Still haven’t received th..."
Cameron T.Verified
Super easy website to navigate and order supplies from
Purchased item
Free Video Training Series + Guide
"I just did my first 20min beginner workout us..."
William E W.Verified
Bad tracking, slow shipping.....have not even received it yet. What a joke. These people are bad! Be advised it ships FROM CHINA.
Purchased item
Free Video Training Series + Guide
"I haven't even gotten it yet!!!!!! Where the..."
Justin F.Verified
Thank You.
Purchased item
Free $40 Gift Card
"Products are as ordered."
Andrea M.Verified
Arrived broken. It doesn’t work
Purchased item
Lifetime Warranty
"It arrived broken! It doesn’t work"
Amanda J.Verified
Overall customer service was responsive which I appreciated but I would have appreciated more if they sent everything they were supposed to the first time around.
Purchased item
Handle Bar Mover
"You need to order the handle bars bcuz it doe..."
Awele Benedicta D.Verified
Stopwatch not working.... no trainer guide.... not used it for weeks now! Just frustrated 😠 😡 👿
Purchased item
Free Training Guide
"Didn't come with my package 😒"
Nicole S.Verified
My gift card never came and I had to request it twice, then my machine broke during it’s second use and I have been to told to troubleshoot issues that don’t pertain to the actual problem.
Purchased item
Free Cleaning Kit
"The machine is very cheap looking and poorly..."
Linda H.Verified
Horrible customer care!
Purchased item
Free $40 Gift Card
"After buying this my provider recommended not..."
Jennifer E.Verified
I love my Lhanel machine!!! She's everything I could've dreamed of and can't wait to see what this brand does next. I think the quality and product is already great but excited to see what improvements will come about in the next few years. Like, the only thing I have "issue" with is the resistance straps maybe being a touch too long for us short girls (5'0) but I had shorter bands and it was an easy swap.
Purchased item
Free Cleaning Kit
"I love that these socks were included but the..."
Gabrielle D.Verified
I never received my shipment.
Purchased item
Free Video Training Series + Guide
"I never got any videos. This is a scam"
Anita H.Verified
I want to return unopened product
Purchased item
Free Cleaning Kit
"I want to send it back for a full refund but..."
Genina L.Verified
This took way to long to receive and is very cheaply made for the price I paid.
Purchased item
Free Cleaning Kit
"I am very disappointed in the whole process i..."
Rayzamar J.Verified
Easy and affordable
Purchased item
Free Video Training Series + Guide
"Can't wait to try my workout with my equipmen..."
Wendy A.Verified
Machines are great but I disappoint I did not receive the gift card 40 dollar in order for me to use I have to buy something from you guys there nothing worth 49 dollars
Purchased item
Free Cleaning Kit
"Sorry I cannot review it I did not receive it"
Marla D.Verified
Easy to order and great.
Purchased item
Lifetime Warranty
"It works beautifully. I love it"
Byron B.Verified
Timing was great
Purchased item
Free Video Training Series + Guide
"It is working out how I thought it would. It'..."
Meghan F.Verified
Tried to return products to be met with a $50 return fee.
Purchased item
Free Cleaning Kit
"Very clunky. Not enough resistance. Not a smo..."
Laurie S.Verified
Took longer than expected to arrive, since I didn't notice that it was coming from China.
Purchased item
Free Video Training Series + Guide
"nothing"
Keonna C.Verified
Great products
Purchased item
Free Pilates Socks
"Cute comfy socks"
Anastasia Y.Verified
Shopping was great. Clear description on product and updates on delivery were prompt. Service is great!
Purchased item
Free Cleaning Kit
"Came damaged. Very disappointing. Perhaps bet..."
Jose J.Verified
Product is good but it took longer than expected to arrive…
Purchased item
Pilates Reformer Set
"I bought for my Wife for Christmas, she loves..."
Nathan R.Verified
EASY PEASEY
Purchased item
Pilates Reformer Set
"LITTERALY THE MOST TRANSFORMATIVE AND SIMPLE..."
Vivian V.Verified
Customer Service is absent. I've emailed, sent DM's and no one is responding to my request for information, a replacement or refund on an order that is missing.
Purchased item
Free Cleaning Kit
"I still have not received my order and my ema..."
Elizabeth L.Verified
Ordered on December 7. Not received as of January 2.
Purchased item
Free Cleaning Kit
"Ordered on December 7. Not received as of Jan..."
Amanda M.Verified
I have not received this and no updates on shipping has been provided.
Purchased item
Pilates Reformer Set
"I have not received this and no updates on sh..."
Kitrina C.Verified
It was a good purchase for the Black Friday sale but i didn’t receive my $40 gift card. I was planning to use it and buy another board for my parents.
Purchased item
Free Video Training Series + Guide
"I like having access to workout whenever I wa..."
Kierah L.Verified
Didn't receive everything as promised.
Purchased item
Free Cleaning Kit
"Didn't come with the exercise guide. I was pr..."
Jenna T.Verified
Everything was great
Purchased item
Lifetime Warranty
"I’ve had such a great experience so far!"
Colleen A.Verified
Shipping and delivery dod not occur as advertised. Over 5 business days to ship.
Purchased item
Free Cleaning Kit
"Shipment and delivery took a lot longer than..."
Craig D.Verified
They do not honor their return policy or your request for a refund.
Purchased item
Free Video Training Series + Guide
"The package was so late I dobby have any use..."
Deborah L.Verified
You lied about this product being made in the USA and the 7 to 10 day shipping. I am returning the product and will never order again from this company again.
Purchased item
Pilates Reformer Set
"It’s been weeks and I haven’t even received m..."
Joelle L.Verified
Even though I placed my order in mid December, I still have not received anything from you.
Purchased item
Free Video Training Series + Guide
"As of now, I have not received anything from..."
Theresa G.Verified
Terrible to deal with.
Purchased item
Pilates Reformer Set
"This is a piece of junk. It went in the garba..."
Sarah M.Verified
Long shipping and delivery times, but it was the holidays so I definitely understand
Purchased item
Pilates Reformer Set
"Very excited to feel the burn and get toned j..."
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