Claire H.Verified
It just took a while to get to me but everytime I got in contact with Lhanelfit they got straight back to me.
Purchased item
Pilates Reformer Set
"I love this machine it works you out and you..."
LhanelFit store reviewsSee product reviews
Megan Y.Verified
Website was super easy to use and everything arrived as expected.
Purchased item
Lifetime Warranty
"It's great to have a product with a lifetime..."
Jessica D.Verified
The shopping experience quick. I was unaware that the bar handles were not a part of the set and saw that it was $9.99 extra. I really thought that this was essential, so I had to splurge for it.
Purchased item
Free Video Training Series + Guide
"While I truly appreciate the free video guide..."
Savannah A.Verified
extremely disappointing that I can’t get an email back from the customer support team but am getting asked to review your product. will not be recommending to any of my friends or family.
Purchased item
Free Cleaning Kit
"apparently reviews are the only way to get in..."
Shannon T.Verified
The shipping took two weeks. The reformer doesn’t work. I haven’t gotten any response about a refund or return. My genuine and polite comment on their IG was deleted within minutes—the company is hyper focused on building a false image more than anything else. Very bad experience overall.
Purchased item
Free Cleaning Kit
"The reformer does not work. The handles do no..."
Sydnee D.Verified
Never received item, slow or no response time, I want a refund
Purchased item
Free Cleaning Kit
"I haven’t received anything and no one is res..."
Jeanette C.Verified
Cheap junk with BAD CUSTOMER SERVICE
Purchased item
Free Cleaning Kit
"HORRIBLE EXPERIENCE IN EVERY WAY.... BAD CUST..."
Marisa F.Verified
Had I known it would take this long to receive, I wouldn’t have ordered
Purchased item
Free Cleaning Kit
"I haven’t even received my order yet. It was..."
Crystal R.Verified
Too many upsales at checkout & my order took a long time to arrive.
Purchased item
Lifetime Warranty
"The sliding mechanism is mostly smooth, so it..."
Amie R.Verified
Delivery time longer than expected
Purchased item
Pilates Reformer Set
"Really enjoying it 2nd day and feels the burn"
Amy V.Verified
horrible customer service. They do not stand behind their products
Purchased item
Free Cleaning Kit
"this product didnt even last a week! it was..."
Kyla S.Verified
Still no product
Purchased item
Free Cleaning Kit
"I have yet to receive my order - I’m very dis..."
Vanessa B.Verified
Easy to purchase. Customer service was responsive to shipping delay.
Purchased item
Lifetime Warranty
"Lifetime warranties are always a great custom..."
Amber M.Verified
It took kind of long to get to me
Purchased item
Free Cleaning Kit
"The Pilates board works good when it works th..."
Ciana L.Verified
I've shared my explanation. It would have been nice to be able to use this expensive piece of plastic, but I didn't get a chance to and never will at this point. All of the pieces that I needed to use it weren't there. It was used and recycled out. It's trash. I'm letting Affirm/Shoppay.com and everyone else that deals with you know this
Purchased item
Free Cleaning Kit
"I must have gotten a used item. I've written..."
Nikki S.Verified
Awful customer service deceiving and what you’re ordering and actually getting.
Purchased item
Free Cleaning Kit
"I can’t add photos because even tho you charg..."
Christie M.Verified
Great highly recommend
Purchased item
Pilates Reformer Set
"Love itGreatIf you don't want to have a gym m..."
Patricia H.Verified
Never received the item
Purchased item
Free Cleaning Kit
"Never received it! Still waiting for the Pil..."
Tania S.Verified
Shopping was great but shipping was uncertain
Purchased item
Free Video Training Series + Guide
"Great videos just wish there were more videos"
Nicole M.Verified
Shipping was too long
Purchased item
Free Video Training Series + Guide
"Very helpful, will be posting on social media..."
Latoya W.Verified
Never received my order. I've reached out via email twice with no response
Purchased item
Free Cleaning Kit
"I never received my order. I have reached out..."
Angela D.Verified
It was easy!
Purchased item
Lifetime Warranty
"Lightweight! I love the fact that there are 3..."
Jessica H.Verified
Love it!
Purchased item
Free Video Training Series + Guide
"Love it!!"
Lexzy W.Verified
Terrible product terrible customer service
Purchased item
Free Cleaning Kit
"I think this whole product is a piece of junk..."
Elena F.Verified
Shipping too 3 weeks no one to contact by phone everything done over emails do not do business with this company
Purchased item
Free Cleaning Kit
"This is the worst product I’ve ever purchased..."
Ashlyn H.Verified
I was excited for my board, but it took almost a month to be delivered. I had to reach out to customer service twice
Purchased item
Free Video Training Series + Guide
"It took almost a month to be delivered"
Denise O.Verified
I don’t like that they kept trying to nickel and dime me by trying to get me to add on.
Purchased item
Free Cleaning Kit
"The equipment is not worth the price. The mat..."
Pat S.Verified
easy to purchase
Purchased item
Free Video Training Series + Guide
"It took a while for the delivery but once it..."
Sydney Q.Verified
Poor customer service
Purchased item
Free Cleaning Kit
"Does not lay flat so unable to use! Looking t..."
Elise W.Verified
No
Purchased item
Free Cleaning Kit
"Cheap, timer fell out, plastic shaving off wh..."
Genna M.Verified
Never received the physical board I ordered, only online 'How To' videos...that are useless without the product.
Purchased item
Free Cleaning Kit
"I never received my Pilates board and am figh..."
Zakara W.Verified
Never received shipping updates and never received the items
Purchased item
Free Cleaning Kit
"Have not received it"
Lorraine P.Verified
Would not do it again.
Purchased item
Free Cleaning Kit
"I don't even know where to find this free ser..."
Lonnie S.Verified
Completely would NEVER ORDER from this company again. Took FOREVER to actually get. I attempted multiple times to get information about order and no reply. It’s cheaply made and want to return but for the life of me can’t get hold of anyone at the company. SAVE YOUR MONEY
Purchased item
Free Cleaning Kit
"Completely would NEVER ORDER from this compan..."
Stephanie R.Verified
Purchased 1/1 and still do not have it.
Purchased item
Free Cleaning Kit
"I haven’t received my shipment."
Mallory A.Verified
It took 3 weeks to recieve my product. When it arrived, it was broken. I can still use it but there is a plastic piece broken off of it. Also, I did not receive the $40 gift card or workout guide to show me all of the workout moves. I have the QR code to scan but it doesn't give me videos.
Purchased item
Free $40 Gift Card
"I did not receive a 40$ gift card with my pur..."
Laura P.Verified
Unfortunately it took a very long time to receive this item. And almost no
Update on how long it would be to receive it.
Purchased item
Free Cleaning Kit
"I was disappointed to see that it does not gl..."
Kimberly M.Verified
I was able to purchase the products I wanted without any issues whatsoever
Purchased item
Lifetime Warranty
"Just received my Pilates exerciser and I’m fe..."
Jessica P.Verified
Was easy and shipping was a good time
Purchased item
Free Cleaning Kit
"I only received three videos - I was expectin..."
Mallory K.Verified
CS was terrible and fought with me to return the cheap crappy item
Purchased item
Free Cleaning Kit
"It was a cheap product that didn't work and I..."
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