MELLO Store review | Loox

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Stephanie G.Verified
After completing my order of 9 mini clips (which I’m enjoying because they’re soft, comfortable and cute), Mello suggested add on clips at a reduced cost. I added on 2 original size clips and paid for them. I only received the 9 mini clips and not the 2 additional original clips. These hair clips are nice but they are pricey and it’s certainly not worth it to buy items that are not received. Super annoyed.
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"After my original 9 mini clip purchase, Mello..."
Gemma R.Verified
loved it and look forward to ur future endeavours <3
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"super cute, comfortable, and fashionable!! it..."
Tierra-lyn C.Verified
Shopping experience was easy. Shopping my product out took more time than anticipated.
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"The clip strength doesn’t hold my hair well o..."
Pleya Rose Angela S.Verified
Customer service is great.
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"Customer service is fantastic and quick. I ha..."
C T.Verified
Great customer assistance
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"Comfortable and lightweight. Looks durable."
John H.Verified
Took over a month to arrive (ordered february 3rd and was over 2 weeks late for Valentine's day) and the product was disappointing
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"These clips are nothing like the promo videos..."
Rozelle B.Verified
Its very easy to navigate and they are no gimmicks. Very straight to the point!
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"Its such a great clip ! I use it like a ponyt..."
Joshua M.Verified
Great product, although I wish there was more transparency with the shipping times.
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"The Claw clips are very durable and comfortab..."
Jazelle M.Verified
Ten out of ten!
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"It’s amazing"
Charity S.Verified
Not offering full refunds if returning an item in perfect condition is wrong and not fair to the customer. Overpriced for what you get, which is an unusable product.
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"I was very excited about these and then was q..."
Viki V.Verified
I'm on the other side of the world, so the long shipping time was to be expected, still worth the wait!
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"Love them! Even the small one can hold a lot..."
Jackson C.Verified
The product still has room for improvement.
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"My wife lost her clip during our honeymoon tr..."
Jenn F.Verified
Shipping took longer than I was expecting
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"Cute clips"
Daphne Q.Verified
easy to order and shipping time was fine
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"clips are very well made and sturdy and the s..."
Ginger V.Verified
Nice quality!
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"The smaller ones are perfect for my finer sho..."
Steven H.Verified
Shopping was easy. Shipping took a while.
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"Love them! High quality design. Material is s..."
Hilary K.Verified
Great
cloud clip | 6 - pack
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cloud clip | 6 - pack
"I really like these. They’re basically indest..."
Latisha M.Verified
Shipping took quite a while first time
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"Does what they say — it’s durable, light, com..."
Rebekah O.Verified
Hate the product. What a waste of money.
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"It’s not soft. It took well over a month to a..."
Tatiana M.Verified
Great customer service, great clips. Cant wait to get the mini versions too!
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"AWESOME CLIPS!"
Janette T.Verified
Did not receive the item.
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"Did not receive the item."
Dawson L.Verified
It was great
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"Love it"
Jose L.Verified
The wait was very worth it 🫶🏼❤️🫶🏼
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"My girlfriend loves it so much. She was wonde..."
Josie B.Verified
I have ordered a few times and have had the wrong item delivered once. When I reached out to let them know they responded super quickly and corrected the mistake right away. It was exactly the exchange you hope for in a situation like that. It made me come back to buy more! Great quality product and a really good quality business!
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"I love my mini clip! It's perfect for my shor..."
Robert C.Verified
Shipping took so long and I wasn’t aware it would take 3 weeks..
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"It’s a very comfortable clip, and the color i..."
Brian M.Verified
Reasonable delivery time!
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"Toni, this was purchased as a gift for my gir..."
Christina P.Verified
Great!
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"I love how little it is. It holds my thinner..."
Jared K.Verified
The hair clips fall out of my hair.
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"They fall out of my hair."
Hazel G.Verified
great
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"great clip"
Jerie Ann P.Verified
So I got my order messed up and they were quick to correct it and fix my order. Every interaction I've had with them has been great. This is my third time ordering from them.
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"Some of the most comfortable clips ever. I se..."
Iuliia L.Verified
Very friendly and helpful.
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"It’s super cute and nice! I love how comfy it..."
Josiah W.Verified
Quick and easy
mello e-gift card
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"Bought this for my wife (who is Samoan). She..."
Cindy J.Verified
Great service and very easy to purchase
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"Amazing clip I’m so addicted and looking to b..."
Rachel P.Verified
Took some time but I understand it’s coming from far away
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"It’s so comfortable! I was doing Pilates toda..."
Katherine W.Verified
Super easy to navigate, great shopping experience.
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"love these clips - my curly hair always break..."
Nicolas T.Verified
Straight forward and a great selection of a wonderful product.
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"Wonderful claw clips! Absolutely love them. S..."
Ethan C.Verified
See prior review
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"You guys really need to figure out your suppl..."
Hannah A.Verified
My orders taking longer than I expected to arrive. I contacted Mello and they were quick to respond and locate my order.
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"I love the clips! They are so much more comf..."
Luke T.Verified
Just wished there were more transparent reviews about negative experiences as well. Two stars as we (my girlfriend and I) understand the good intentions behind the brand.
cloud clip | 6 - pack
Purchased item
cloud clip | 6 - pack
"I bought it as a gift for my girlfriend, who’..."
Linda H.Verified
easy selection / checkout process
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"Safe, appealing and convenient!!"
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