Love the company, the products and the idea. But the service is terrible (at least for international buyers). The pick was out of stock and the web did not say it, the shipping said 3 days if you paid extra and 2 months later I donât have it, the tracking ID from DHL did not work, the customer service is supposed to be Instagram but there are no real answers⊠it is just sad. I work in the industry and I know itâs tough out there, but this is way too much.