I placed an order for a lock on December 6.
On December 8, I was informed that the color I ordered was out of stock. I don’t understand why this information is not updated on the website, but I only noticed this message on December 14.
As soon as I saw it, I replied and asked them to replace the lock with a silver color. After that — no response at all.
More time passed, the lock never arrived, and when I asked again where my order was, I received no reply.
At this point, this looks extremely