I placed an order which I was then sent an email saying it went through. I didn’t hear anything about the order being shipped 2 weeks later so I sent an email checking on the order. I was told that they sent me a email saying that they didn’t have an item and so my order wasn’t being processed. I had received no such email. It was very frustrating that I had to be the one to reach out after two weeks and my large order had been placed on hold. Also, the items were not supported in their packagin