Everything was super simple they kept me updated on the shipping and it got here with no problem very efficient
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The very first night I woke up with no neck p..."
Lindy K.
Easy to order. Website was user friendly
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Pillow is very nice and my neck fits in well...."
Karen I.
took about 2-3 weeks to get
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"this pillow is way too hard and the instructi..."
Anna B.
No issues
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Tried many pillows since the onset of my neck..."
Julie B.
Took a while even with expedited shipping. I like it but sometimes too thick even with insert removed so I rotate it and sleep with head on the top and that works for me.
Purchased item
Expedited Shipping
"I like the pillow but sometimes I need even l..."
Renee B.
Easy
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"It’s actually too thick for me…I’ve not tried..."
Jamica R.
Fast shipping
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"It's not very comfortable the foam is very de..."
Cheri S.
So far the experience has been fine, but when I expressed interest in returning the pillow, I was given a longer return time and encouraged to keep trying it. I have and it's just not working for me.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow is just not for me. It's too hard..."
Ian K.
Very good
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Wake up without sore neck"
Karen D.
Easy to order on line
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Very supportive and comfortable. Helping to..."
L R.
Loved that they kept me posted on where the pillow was thank you
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Sorry I did not get two although I love my on..."
Melanie I.
It was easy to see and understand the features of the pillow. I liked the discount I got. I liked that there weren't too many options - it felt easy to make a choice.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"My sleep is deeper and my neck pain is gone...."
Teresa M.
easy to order
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Pillow is too thick, too firm for my neck"
Susan S.
No problem with postage.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"It seems to cause tension in my neck and shou..."
Holly R.
Customer service answered my emails in a timely manner.
Purchased item
Ecoden® Bamboo Knee Pillow
"It is too stiff and thick. Causes bilateral k..."
Sandra E.
It was strange that my tax number was requested; it delayed the process and it was a bit annoying.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I was so hopeful after reading all the review..."
Brenda L.
Wait a bit long
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"No comment"
Vicki W.
It was great.
Purchased item
Expedited Shipping
"The pillow arrived on time and in good condit..."
Russell J.
OK
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"no instructions with pillow"
Mariana F.
Terrible. Your website lies about your shipping policy.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Haven’t received it. It has been a month. You..."
Elizabeth H.
Fast shipping. Product does what it says.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I couldn’t get over the relief I experienced..."
Lindsey O.
The site was user-friendly
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"My neck hurts worse with this pillow. I don’t..."
Susan F.
Efficient
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow.
"Bought it for my husband and he snores less a..."
Beverly J G.
Easy and Peacefullness
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"It is more than pillow, and it's like having..."
Sonia V.
It is very annoying that at every step they charge you for one thing, then another, and so on. If I had seen that you offered the silk covers, I would just have bought them without bying extra non-silk covers.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"My neck pain increased.
In spite of having r..."
Marty S.
They are responsive and help with problems.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Pillow is too large causing neck problems."
Sheilagh B.
Seamless purchase and delivery
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"After trying MANY others - this is the perfec..."
D. M.
Easy shopping, no issues. Even delivered to my address, which seems to be a problem for some, as I live in an apt. complex, and have not received numerous items, due to there being single and double letter buildings.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I don't know whether I'm using it correctly,..."
Linda C.
It was so easy!
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I’m using my Ecoden pillow & find it’s very s..."
Mayson P.
Took to long
Purchased item
Expedited Shipping
"The pillow is not good &wast as advertised ma..."
Devandra R.
Easy order.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Neck pain has reduced when using it."
Anita W.
Good and quick response to consumer! Appreciate it! Thanks!
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Have been using it for about two weeks. It he..."
Diana C.
The shopping was fine but the return is not worth it. HAD I ORDERED IT ON AMAZON I WOULD HAVE RETURNED IT.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I am so disillusioned with this pillow. My he..."
Theresa J T.
Gimmick
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Didn’t help my sleep."
Moriah C.
It took FOREVER to arrive and it was not disclosed that it would ship from China.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"If you’re a giant it might work, but it’s jus..."
Laura G.
Shopping went as planned?
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I really wanted to like it, but it was way to..."
Jacqueline F.
Easy to order - delivered in a timely fashion - package is good condition
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Bought a long over due new mattress and decid..."
Lesley M.
It was easy to put in my order and I received the pillow within 2 weeks.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I have had a sore neck since April 2024. I ha..."
Josee M.
Shipping was under 2 weeks. Packaging was a bit sad but no damages.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I scored a 3 because I’m still undecided. I’v..."