To purchase was easy. However, no estimated shipping and delivery info when purchased….
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"We were excited to get new pillows. Our last..."
Sue M.
Love love
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Fabulous I love it I sleep so well now it’s j..."
Shahir R.
No
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow didn’t work for me. I had trouble..."
Emily L.
..
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow seems to be different from the one..."
Kevin Z.
My order deserved better packaging. Packaging tape wrapped around soft packaging left a poor impression, and didn’t sufficiently protect the envelope material from arriving untorn coming from abroad.
Fortunately, all contents were unharmed.
Love the pillows!
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I love the new angled sides… expertly evolved..."
Robert C.
Great company to deal with
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Absolutely love this pillow & cover. I highly..."
Peter Junno P.
Top scamming, you crazy greedy people
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Looks nothing like the picture. Stop scamming"
Karen L.
I like it.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"I had the smaller pillow for years. I like th..."
Sergio A.
Perfect
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Excellent"
Katherine M.
Timely delivery
Purchased item
Ecoden® Bamboo Knee Pillow
"Good quality and timely shipment but too smal..."
Suzette G.
The team at Ecoden was very helpful in answering my many questions as I debated which pillows to order.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"If this pillow could be made in a 3 bs. 4 inc..."
Sheerlah S.
Always reliable
Purchased item
Ecoden® Bamboo Charcoal Pillow
"Has helped immensly"
Ninoshka G.
The customer service is excellent!
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"It is a very nice pillow; my neck problems ha..."
Laurie L.
There was quite a delay in arrival time since the product never shipped right after I ordered.
Purchased item
Lifetime Warranty
"I struggled with neck pain for months and tri..."
F. C.
Easy to shop online!
Purchased item
Ecoden® 2.0 FreeFlow™ Cover
"Love the pillow and am thinking of ordering a..."
Diana L.
It took a really long timw to get it
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I don’t feel this pillow is worth the money...."
Victor F.
Miscommunications
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Sleeping better!🙏"
Larisa K.
Without delay
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Very good product"
Robert S.
Already shared my experience in previous comments.
Purchased item
Ecoden® Tencel Covers
"The pillow is nice. The covers are nice. The..."
Dana S.
They mixed up an item the first time but sent the right item when I pointed it out, without requiring the wrong item back.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I found that it left me with a stiff and sore..."
Charles F.
Simple, intuitive
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Thank you. The exact same pillow (which I Lov..."
Secundino A.
It was easy to order online.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"It is all good."
Meital B.
Took to long and there was a miztake in my cekl phone
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow isn’t really comfortable or suitab..."
Josie M.
Good
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I have been using this pillow for a little ov..."
Katherine C.
Good! it shipped quickly straight to my mail box.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow braces my neck better than most wh..."
C. S.
Waited too long for the shipment.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow is little too firm. Could be a li..."
Mary G.
I ordered through a Facebook link and had expectations that it would be shipping from the US. It took way longer than I expected - but their customer service was great in allowing me to express my dismay and all was well in the end.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I switched between this pillow and a butterfl..."
Hector P.
Good
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Good and comfortable"
Nancy M.
It was a bit slow on delivery but I am totally happy with the pillow
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I have chronic neck pain and this pillow has..."
Michelle K.
All was good.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I love the feel of this pillow, soft but firm..."
Richard W.
Smooth, no problems
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Nice pillow, but could use a little more sup..."
Gregory S.
Products are great
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"A great pillow"
Raquel L.
I have not had a good experience with your customer service regarding the pillow covers, zipper sticking, and not being able to unzip. The ordering process has always gone smoothly, but the pillow covers are poorly made, and your customer support does not care.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"This is my second time ordering an Ecoden pil..."
Dale C.
There were many claims made about the pillow that it just didn't live up to.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The Ecoden 2.0 has been very disappointing an..."
George S.
Arrived on time.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Very comfortable, my neck feels better every..."
Debra S.
Delivery takes longer than I expected. And then the refund and return procedure is slower.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"The shape did not work for me. I did not get..."
Charlotte S.
I must admit I am fed up with seeing their marketing emails.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I was very sceptical about this but decided t..."
Debra H.
Not happy or successful with the product.
Purchased item
Expedited Shipping
"It isn't working for my neck, I have more pai..."
Katharina D.
It took way longer because there was a problem with the shipping address and only found out about it because I thought it was strange the pillows hadn’t arrived yet
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"We all know the pillow looks weird, not the k..."