Doing the return is not easy and I am not getting any response from they to be able to do my return.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Didn't work out for me. I am smaller and it w..."
Jane S.
Okay but accidentally got 4 not 2 pillows which gave me a huge hit to the bank balance so be careful
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Unsure if it is the right pillow"
Fay D.
The service was great. I just can’t find details on returning the pillow.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"I find it comfortable enough but it hasn’t ma..."
Mike F.
0
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Way to FIRM! Felt like laying on a rock! Trie..."
Allison H.
Product shipped from China and took too long. Amazon is a better option than this.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I’m sleeping so well after having spinal surg..."
Gary O.
We recieved our pillows fairly quick after ordering them.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I've had it a couple of weeks now and I'm sti..."
Kylie D.
Dislike my expensive pillow it is hard as a rock and I’ve put in my wardrobe… waist of money I can’t afford
Purchased item
Expedited Shipping
"Shipping was very reliable"
Martha M.
everything was fine, no problem
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"i think it is a little high where you put the..."
Diane J.
The site was misleading.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Worst pillow I have ever had."
Linda B.
Found it extremely uncomfortable
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I found it extremely uncomfortable. Maybe it..."
Diane W.
It was a little slow.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I like the shape as it does cradle the head,..."
Nelda M.
Received in a couple weeks:)
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"So far so good! No neck pain in the mornings..."
Margaret Y.
Waited longer for delivery than I expected
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Very comfortable to sleep on, but still suffe..."
Pam F.
A great shopping experience!
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"A great purchase! I’ve certainly slept a lot..."
Linda C.
Pillows were on back order, so it took a few more days than I expected.
Purchased item
Ecoden® Bamboo Charcoal Pillow
"I've tried several brands of specialty pillow..."
Donna L.
Easy and quick delivery.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Had neck pain from yard work.
After sleeping..."
Cathy P.
The ordering experience ok but only got the pillows after a number of follow ups.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Our initial order for pillows went to another..."
Pamela B.
Easy to navigate the web site and learn about the pillow options
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I love my Ecoden and my first night with it I..."
Sylvia M.
I wish I had a longer trial period.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I still haven't found a comfortable position..."
Mary S.
Asked about returning it as it just is too hard - they suggested removing one of the fillers - did that - will try for for another week and go from there.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow is just too hard, I contacted them..."
Nicole M.
Our shipping was lost the first time but we did finally get it.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Still trying to adjust to it. Think it will..."
Kathryn J.
Great purchasing experience. Easy and quick delivery.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I bought a pillow each for me and my husband..."
Ros S.
No issues
Purchased item
Ecoden® 2.0 FreeFlow™ Cover
"I think the pillow is too high for me
Maybe..."
Brandie P.
Order was easy, I did have to reach out twice because shipping took so long and I had paid for express shipping. That amount was not refunded but I did finally get my pillows a month later.
Purchased item
Ecoden® 2.0 FreeFlow™ Cover
"I am very happy with this pillow."
Jill B.
Pricy, but it arrived ok.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Very comfortable pillow for the most part whi..."
Brenda H.
The pillow was lost in transit, a different pillow was sent, so the time involved was too long. Now, the pillow is too large for me and I need to return it. Brenda Hanke
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillow is too big and I’d like to return..."
- T.
Too many emails and advertisements after I had already bought the product.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"It's too hard and didn't help me with my neck..."
Gina H.
I paid for expedited shipping and I did not receive the pillows for about 2 weeks later or more.
Purchased item
Expedited Shipping
"The pillow is not working for me. I am very d..."
Sarah R.
Delivery was good. Prices are way to high.
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"The pillows are good. I don't see alot of di..."
Jacqueline H.
It was efficient!
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I love my new pillow!"
Lesley Diane W.
Would have been better if price had been shown in NZ $
Purchased item
Ecoden® 2.0 FreeFlow™ Cover
"The pillow is taking a bit of getting used to"
Jacqueline T.
Order arrived.
Purchased item
Expedited Shipping
"Package safely arrived"
Martine L.
Good
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"I had to get use to the pillow. But now it s..."
Connie C.
it went well
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"the pillow is nice"
Renee W.
It took way to long to arrive
Purchased item
Porch Pirates
"I don’t like the way it makes me feel when I..."
Deb B.
Very slow trying to get a refund, not sure how to post back safety- not impressed with the 30 day guarantee/ or that I have to pay return postage
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Trying to get a refund, no success so far, th..."
Rebecca G.
Fine
Purchased item
Ecoden® 2.0 FreeFlow™ Pillow
"Still adjusting"
- U.
I have still not received the item - it went missing from my front door but despite buying the extra insurance I'm still waiting to try this allegedly revolutionary pillow ...
Purchased item
Porch Pirates
"I paid extra for this insurance and am being..."
Heather G.
Don't like it
Purchased item
Porch Pirates
"Not happy with pillow
tried for a week couldn..."
Karen V.
Very positive experience! Great packaging and shipping too!