Had no issues with NordLabs gaming everything was great they kept me updated on every stage of processing and delivery was quick.
Purchased item
Comfort Strap with Battery Pack
"The strap makes it so much more comfortable a..."
Joe P.
Very very slow delivery
Purchased item
Comfort Strap with Battery Pack
"Took an age to arrive but when it did great s..."
Tim S.
Perfect thank you
Purchased item
Comfort Strap with Battery Pack
"So comfortable and added power time Great"
James H.
Good quality product and easy to deal with. Delivery was longer than expected but was kept informed all the way through
Purchased item
Comfort Strap with Battery Pack
"Straps smaller than expected but if comfy, ba..."
Chayse S.
.
Purchased item
Comfort Strap with Battery Pack
"i havent used it for 6+ hours at all and i ha..."
Brian H.
So far, so good. No complaints.
Purchased item
Shipping Protection
"It got here, so..... there ya go."
Craig M.
Arrived faster than anticipated and well packaged so movement in the package was very small
Purchased item
Prescription Lens Attachment
"Might be the best thing I’ve bought for the m..."
Cora S.
Very good communication
Purchased item
Comfort Strap with Battery Pack
"This is a Great product, stops the slipping..."
William P.
Customer service was great and contacted me quickly whenever I had any questions
Purchased item
Complete Comfort Bundle
"Awesome product! Made it really comfortable t..."
Robert M.
Communications was ok nothing outstanding and got the product to myself in a reasonable time and condition.
Purchased item
Charging Dock
"The dock is a great setup/stand and stores th..."
Eudene Y.
Fast delivery
Purchased item
Comfort Strap with Battery Pack
"It is comfortable and playing is not interrup..."
Pierre C.
#1 costumer service,love it
Purchased item
Comfort Strap with Battery Pack
"Very Happy"
Victor L.
Poor support, poor shipping
Purchased item
Comfort Strap with Battery Pack
"Use a better shipping company, that company i..."
Jessie L.
Great
Purchased item
Comfort Strap with Battery Pack
"I am so glad that I invested in this strap. I..."
Timothy L.
While the product was very good overall, the company is exporting directly from China. Being a seemingly US company i expected a quick shipping (even bought 2 day shipping which was delayed a refunded luckily) the package took over a month to arrive.
Purchased item
Comfort Face Pad
"Facepad was super comfortable. Better than ex..."
Michael R.
You should listen to your customers
Purchased item
Comfort Strap with Battery Pack
"I had asked to return it and get my money bac..."
Tania G.
arrived in good time and it definitely adds comfort to the Quest 3 but this on off thing and knowing how to tell - is annoying as heck
Purchased item
Complete Comfort Bundle
"struggling to figure out how to turn it off...."
Richard J.
No
Purchased item
Comfort Strap with Battery Pack
"Works great!"
Ryan R.
No communication once order was placed. Emailed and got no response after 2 weeks of not hearing anything. Order took way to long to ship and arrive especially with zero communication from the company
Purchased item
Comfort Strap with Battery Pack
"Had no communication of when it was shipping..."
Trevor N.
Worst customer service I've ever delt with!
Purchased item
Comfort Strap with Battery Pack
"I will never by anything from your company ag..."
Bill T.
Hassle free transaction
Purchased item
Comfort Strap with Battery Pack
"Great update for your meta quest VR headset ."
Jenne N.
Easy website and arrived on time
Purchased item
Comfort Strap with Battery Pack
"So much better with the new strap it actually..."
Meagan B.
n/a
Purchased item
Comfort Strap with Battery Pack
"Love the concept and is very comfortable."
Tom G.
I think i got ripped off
Purchased item
Comfort Strap with Battery Pack
"Send it would be a start
Haven't received it"
Robert G.
Grab the comfort headstrap and battery pack, you won't regret it.
Purchased item
Hard Shell Protection Case
"A great fit and keeps everything in the one p..."
Peter S.
👍🏻
Purchased item
Comfort Strap with Battery Pack
"Dose what it says it dose. 👍🏻"
Alyssa D.
Shipping was a little slow- I was worried it was a "scam" but it was not. Completely legit and item just as advertised.
Purchased item
Comfort Strap with Battery Pack
"Got this for my son to go with his Meta heads..."
Neil A.
Terrible customer service. I would certainly not recommend anyone purchase from you
Purchased item
Comfort Strap with Battery Pack
"Haven't tried it yet. Still trying to get you..."
Timothy G.
Ok
Purchased item
Comfort Strap with Battery Pack
"Batteries don't last long not 6 hours like yo..."
Andrew Junior I.
Excellent!
Purchased item
Comfort Strap with Battery Pack
"Excellent!"
Troy F.
No
Purchased item
Comfort Strap with Battery Pack
"Perfect, way better than original setup"
Jennifer B.
Wonderful experience!
Purchased item
Comfort Strap with Battery Pack
"The head strap is exactly as pictured and des..."
Peter T.
The charging stand was great and so was the comfort battery strap
Purchased item
Comfort Face Pad
"It was the wrong one."
Alfonso B.
Got it pretty quick.
Purchased item
Comfort Strap with Battery Pack
"Awesome!!"
Jason W.
would purchase again for future consoles
Purchased item
Hard Shell Protection Case
"excellent quality and protection"
Jeff M.
nope
Purchased item
Complete Protection Bundle
"LOL 10 percent off next purchase. The protec..."
Justin K.
Rocks
Purchased item
Comfort Strap with Battery Pack
"Works great!! Kids love it."
Bill J.
Charging stand doesn't work for 3s
Purchased item
Charging Dock
"Does not charge controllers. Headset doesn't..."
Matthew L.
Misleading website ad for lens protectors. Thought I was getting clear lens that protect the head unit lens. Nope. Received a stupid piece of foam that cost me 28.00. Total rip off. Plus the battery pack doesn’t last nearly as long as advertised. I tried reaching out to customer service, wouldn’t help with returning the foam, was eventually ghosted. I would never do business with Nordlabs again. Every chance I get, I warn people of my experience.
Purchased item
Comfort Strap with Battery Pack
"Only seams to last 1.5-1.75 hrs. NOT 2.5 hrs."
Ross E.
No one has returned my messages requesting warranty repair/replacement. The phone number they give is some place in Canada and a Google screen picks up the the call. This is a Chinese shell company advertising as a legit company. Do not buy.
Purchased item
No-Fog Cooling Interface
"I reached out to customer service advising of..."