The level of communication is poor, very poor. I purchased three sweaters from the company. Minimal Vintage stated the more you buy a discount is applied. The sweaters were not on sale, I purchased one large and two XXL's. None of the sweaters fit, so I asked for an address to return the sweaters. I called several times and left messages with no return call. I emailed the company and they provided an generic responses. I did not see any sizes larger than XXL, so I wanted a refund.