I had an overall bad experience with this company. First, there was an issue with my address. They corrected it, but never shipped anything out. I had to reach out to check on it since nothing updated. They apologized, and resent out the items. Then, I get this new package and am missing the case I paid extra for. I had to reach out AGAIN, they apologized and I was told the replacement item would ship. I never received an update, so I had to reach out AGAIN only to be told it never shipped and w