1. There was no indication or information that the inner part of the bags S and L were different, aside from the dimensions
Written information is missing, we expect that they look like we see in the pictures.
2. The reason why my order of the blue bag was put on hold, and a "mysterious" kaki was effectively sent to the system... Maybe it was a technical/informatic problem.
3. No purchase history under my email address.
4. Bad Virtual Assistance