I wish they had a person to talk to the. Not Just email, I'm from Oahu, Hawaii and I moved off island so did my mom, I thought this would be a perfect gift for her but it pass the day she came which I order it dec 11 it takes 3 to 5 weeks and I needed it on March 16, 2025 did not get it till the 19th of March if I'm correct and the gift bracelet came in April 2 ,2025 it was the right size but they forgot engraving the inside like the first bracelet , I love you always … very disheartening.