Soulmate Customs Store review | Loox

Soulmate Customs store reviewsSee product reviews

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Sarah M.
Just amazing all around. Easy to order EXACTLY what I wanted, as well as received continuous updates on every detail of how my order was going (personalized video thanking me for my purchase & order in the making all the way through to delivery). Extremely satisfied with EVERYTHING !! :)
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"My jaw literally dropped when I opened the cu..."
Tahnee L.
The website was easy to navigate and I found what I wanted, though it was more expensive that I expected. It took a long time for the product to arrive and the website should have been more transparent with the shipping times
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"I found the price of the product quite expens..."
Matilda H.
My experience shopping with soulmate customs was great. It was a really easy process and any emails I got were extremely kind. đŸ«¶đŸ’•
Custom Engraved Photo Secret Letter Message
Purchased item
Custom Engraved Photo Secret Letter Message
"I absolutely love this necklace. I totally re..."
Margaret H.
No customer service needed but wasn’t satisfied
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"Wasn’t exactly what I was expecting, in a bad..."
Mia M.
Great!!
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"I loved it!! I hadn’t mentioned for facial fe..."
Dani J.
Return customer for the spicy goodies and have loved it every time
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"It came on time and was absolutely perfect. M..."
Casey C.
would definitely order from soulmates custom again
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"I got the hoodie as a Christmas present for m..."
Lindsie N.
The website wasn’t the easiest site to navigate. It kept bouncing me back to different parts of the of the site. I was also offered a free script on the back of the keychain, but every time I clicked on it, it wouldn’t actually allow me to write anything. I ended up just not getting anything in the back.
Spicy Custom Engraved Photo Keychain
Purchased item
Spicy Custom Engraved Photo Keychain
"I got a nude photo of myself etched into a si..."
Liwia E.
Overall very good. Some issues with international shipping but thats due to customs - so no complaints there. Very quick.
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"Very quick and easy process. Turned out amazi..."
Chloe M.
Everything was easy to use and my purchase came super quickly
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"My key chain turned out absolutely stunningly..."
Kaylee T.
It was easy and had really well communication
Dad Custom Embroidered Photo Hoodie
Purchased item
Dad Custom Embroidered Photo Hoodie
"I absolutely love it when it came and so did..."
Aliza H.
I’ve gotten a couple things now from Soulmate Customs, and I’ll keep coming back! Such a great team, amazing range of products and shipping is always fast even when you add the preview option. Love you guys!!
Dad Custom Embroidered Photo Hoodie
Purchased item
Dad Custom Embroidered Photo Hoodie
"I bought the embroidered dad crewneck for my..."
Sara S.
The customer survive was amazing and answer so quickly
Custom Engraved Photo Secret Letter Message
Purchased item
Custom Engraved Photo Secret Letter Message
"The necklace is so so cute! I got it as my bo..."
Regan M.
Sad because I got the wrong order
Spicy Custom Engraved Photo Keychain
Purchased item
Spicy Custom Engraved Photo Keychain
"Very upset got the wrong order"
Becca W.
Super great company!
Custom Embroidered Spicy Photo Men’s Boxers
Purchased item
Custom Embroidered Spicy Photo Men’s Boxers
"I chose to pay extra to approve the design bu..."
Evangeline P.
Wonderful simple and fast
Custom Text Engraved Secret Message Necklace
Purchased item
Custom Text Engraved Secret Message Necklace
"My youngest wanted to give her sister a meani..."
Josie W.
The team ended up reaching out to me to make sure everything was correct. Very happy that they did this.
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"It turned out amazing. It's a gift for my bf..."
Gabrielle E.
I accidentally ordered a second hoodie and the person I was emailing with fixed the issue right away. I absolutely love the hoodie I received and I know my dad will too!
Dad Custom Embroidered Photo Hoodie
Purchased item
Dad Custom Embroidered Photo Hoodie
"Absolutely love! I bought this as a gift for..."
Madeline S.
The sweetest team ever
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"My 2nd time ordering this keychain!!! Both ti..."
Conner G.
So easy to order! You guys did a lovely job!
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"I absolutely loved the key chain I got! It wa..."
Ana-luisa F.
Efficient and easy to use
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"I really liked it but I think I should've ask..."
Roxi Z.
Super easy to navigate to find exactly what I was looking to order!
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"I love the way the keychain turned out! It wa..."
Isabelle A.
Easy! Quick and great help!
Soulmate Custom Engraved Photo Tag Necklace
Purchased item
Soulmate Custom Engraved Photo Tag Necklace
"It was beautiful! Great quality and I ansolut..."
Donna F.
Very easy and understabable
Custom Embroidered Photo Quarter-Zip Sweatshirt
Purchased item
Custom Embroidered Photo Quarter-Zip Sweatshirt
"I love that I could ask for a new design as I..."
Adriana G.
Super easy to use and customize with
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"Came fast and is very well made! It's perfect..."
Elizabeth T.
Super simple website design, nothing is confusing. Fast process, good delivery for the fact it’s about to be Christmas.
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"Absolutely LOVEEE this business, you guys are..."
Jada B.
Super easy and a lot of options to pick from. Great variety
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"It came really quick just in time for Christm..."
Seamus S.
Easy check out, delayed delivery but it's the holidays so that's expected
Custom Text Engraved Secret Message Necklace
Purchased item
Custom Text Engraved Secret Message Necklace
"Ordered this necklace for my wife on an anniv..."
Marin K.
Customer service sucks. Quality is mid. They try to satiate unhappy customers with discounts on their next order. What next order, you screwed up my first one! I’m not trying to hurt yall, your company has promise and your idea is great! But you need massive help in your problem solving and customer service skills. Ditch the AI.
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"I personally had a two week long battle with..."
Adison C.
The website is easy to navigate to find the perfect item you want!
Spicy Custom Engraved Photo Keychain
Purchased item
Spicy Custom Engraved Photo Keychain
"The keychain is so good I might just have to..."
Mariana B.
I didn't receive my order after one month. It is customs.
Custom Soul Lamp
Purchased item
Custom Soul Lamp
"I still din't receive my order after more tha..."
Rina H.
It was easy to place the order and there were boxes for special request which allowed to me let the team know how to make this order special for me and they did exactly what I wanted. Thank you soo much
Custom Soulmate© Tag Spicy Necklace
Purchased item
Custom Soulmate© Tag Spicy Necklace
"It's absolutely beautiful 😍 I love it soo mu..."
Valerie M.
Absolutely perfect went completely smooth
Custom Soulmate© Tag Spicy Necklace
Purchased item
Custom Soulmate© Tag Spicy Necklace
"my boyfriend absolutely loved the necklace. H..."
Abigail M.
♄
Soulmate Custom Embroidered Photo Hoodie
Purchased item
Soulmate Custom Embroidered Photo Hoodie
"Love it very soft my boyfriend loved it"
Samantha M.
Very easy
Soulmate Custom Engraved Photo Tag Necklace
Purchased item
Soulmate Custom Engraved Photo Tag Necklace
"Was amazing and very well drawn"
Izzy C.
So great!
Dad Custom Embroidered Photo Hoodie
Purchased item
Dad Custom Embroidered Photo Hoodie
"It came out so cute! I couldn't think of what..."
Britni D.
I was happy to get my order before Christmas, but I wasn’t thrilled with the way the order looked. You shouldn’t have to pay $20 to preview it because then you’re just stuck with something you’re dissatisfied with. Especially when it’s seemingly lazily done. There should’ve been something on the faces.
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"When you go with something as simple as two f..."
Samantha G.
Easy process good team and quick responses
Purchased item
Back Engraving(Optional)
"Love the necklace and so does my partner!!"
Nikolaos W.
Amazing customer service. The one very simple fix I have is just to make sure the step your product is on is updating as it happens, I love the sweatshirt and I hope my girlfriend does too! Thank you all!
Soulmate Custom Embroidered Photo Sweatshirt
Purchased item
Soulmate Custom Embroidered Photo Sweatshirt
"It was an amazing experience and the customer..."
Zoey N.
It was an easy and smooth process! Got exactly what I wanted and all the detail as well!
Soulmate Custom Engraved Photo Keychain
Purchased item
Soulmate Custom Engraved Photo Keychain
"I can’t post what it looks like yet because I..."
Soulmate Customs store reviewsVisit store