⭐ 1/5 – Extremely poor customer service, over a month to resolve a fault on delivery
I had a genuinely terrible experience with GT Omega.
I received a product that was faulty on delivery, which should be a straightforward replacement. Instead, I was dragged through weeks of delays, back-and-forth emails, and being passed between GT Omega and the manufacturer. I followed every troubleshooting step requested, provided all evidence, and still had to wait over a month for the issue to be resolved.