Jill G.
Took awhile to get but well worth the wait
Purchased item
Jet Sonic Electric Toothbrush
"Love the toothbrush!"
acteh store reviewsSee product reviews
Kyrie C.
No
Purchased item
Replacement Brush Heads
"We love this product"
Elizabeth K.
They shipping was terrible
Purchased item
Sonic Toothbrush
"The shipping took more than a month. That was ridiculous."
Martha L H.
No comment.
Purchased item
Sonic Edge Electric Toothbrush
"Please continue manufacturing this toothbrush. I found it very difficult t..."
James B.
You could try responding to your customers. Refunding for straight up rip off shit like 12.99 for shipping that isn’t remotely honored. Very disrespectful
Purchased item
Premium Bristles Brush Head
"most stressful delivery process ever. charges 12.99 for 3-5 day shipping. w..."
Bruce O.
Slow shipping
Purchased item
JetWave Sonic Electric Toothbrush Dual Set
"Shipping was slow took almost 2 weeks to receive. Toothbrushes were fine mi..."
D. P.
see prev. comment
Purchased item
Charcoal Bristles Brush Heads
"I ordered on 2/3 did not get till late Feb. (24th -26th approx) No updates..."
Robert F.
Website experience was excellent. Shipping is slow and that could be improved.
Purchased item
Sonic Edge Electric Toothbrush
"Great Product, it does a superior job of cleaning and overall oral hygiene."
Elisha P.
Very professional
Purchased item
Sonic Edge Electric Toothbrush
"Great toothbrush and great customer service/feedback"
Toni H.
Customer service was non-existent
Purchased item
Sonic Edge Electric Toothbrush
"Love the toothbrush, this is the second one I've purchased. Customer servi..."
Melissa R.
No
Purchased item
Premium Bristles Brush Head
"It’s perfect fit and love the color to tell our toothbrushes apart"
Dorie J.
I never got the toothbrush I ordered. I reached out to their customer service multiple times with no response.
Purchased item
Sonic Electric Toothbrush
"Never got my order!!!"
Catherine D.
Good product, thorough communication
Purchased item
Premium Bristles Brush Head
"Good product, I’ll order again!"
Chase B.
Will purchase again if needed
Purchased item
Sonic JetWave Electric Toothbrush
"Business went out of their way to fix shipping issues. Thank you. Product w..."
Julia D.
No I made it clear
Purchased item
Toothbrush Head 15.00% Off Auto renew
"The product in itself is good, the problem is how long it takes from the mo..."
Jordan K.
Awful. Tried to contact the company twice and never received a response. And shipping took a long time
Purchased item
Premium Bristles Brush Head
"It took a long time to receive my order. I originally clicked on the link t..."
Robert L.
Your company's website acts like you guys are out of business.
Purchased item
Premium Bristles Brush Head
"I had to wait 41 days for this delivery of two brush heads to be delivered...."
Chris O.
Easy to order and swift shipping.
Purchased item
Premium Bristles Brush Head
"I have been pleasantly surprised with this electric toothbrush and the ease..."
Tricia D.
Never received my product.
Purchased item
Sonic Edge Electric Toothbrush
"I never received my product. You created a shipping label on Dec 4th so you..."
Drew M.
Never got my product
Purchased item
Premium Bristles Brush Head
"I've emailed the company over 10 times without a response. I've never recei..."
Jeff C.
Never arrived.
Please figure out what happened or reship.
Or I will have my bank reverse the charge.
Purchased item
Sonic Edge Replacement Charger
"The charger never showed up.
Please figure out what happened or I will have..."
Carolyn S.
It’s not really shopping if you don’t get the product, and when two days = more than a week.
Purchased item
Sonic JetWave Electric Toothbrush
"Go to Costco. “Two business days” of shipping = more than a week. It’s curr..."
Lynn J.
I have yet to receive my order that I placed two weeks ago
Purchased item
Charcoal Bristles Brush Heads
"I ordered replacement heads two weeks ago and they have not even shipped ye..."
Christian T.
Awesome experience.
Purchased item
Sonic Edge Electric Toothbrush
"This purchase is to replace my original toothbrush I received as a Christma..."
Tom H.
The never shipped the order.
Purchased item
Premium Bristles Brush Head
"They (acteh) never fulfilled the order and never responded to my multiple a..."
Vinit T.
Worst experience ever. Haven’t even shipped my order after more than 3 weeks. I am not going to buy again.
Purchased item
Premium Bristles Brush Head
"Don’t buy from this company. They are never going to ship it to you on time..."
Judith R.
I never received my order. You cashed my check on 9/6/25 and today is 9/24/25. You have not responded to any of my e-mails or phone calls. Judith Ryder
Purchased item
Sonic Edge Electric Toothbrush
"I never received my toothbrush, nor have you replied to my several messages..."
Jonathan S.
Where is my toothbrush?
Purchased item
Sonic JetWave Electric Toothbrush
"It hasn't arrived for almost a month"
Balaver R.
Shopping experience was ok. Thanks.
Purchased item
Premium Bristles Brush Head
"I have not received my order yet. Please advise where my order is located...."
Deborah K.
Never received my order, customer service is awful
Purchased item
SONIC EDGE & JETWAVE COMPATIBLE
"Never received my order"
Jeffrey S.
Order was never received and acteh does not respond to any email communication regarding order.
Purchased item
Sonic JetWave Electric Toothbrush
"Order was never received and company never responded to any email communica..."
Nance K.
Never received my order!!!!
Purchased item
Premium Bristles Brush Head
"You are asking for a review on the brush heads I am still waiting to receiv..."
Lisa F.
No one is returning my calls or emails regarding canceling the monthly subscription that I never signed up for. I would like it cancelled and my money refunded. -Lisa Foust
Purchased item
Premium Bristles Brush Head
"Wrong color was sent. I ordered black and white was sent."
Elizabeth H.
When I tried to find just the charging base, I was not able to do so. I tried to contact customer service many times and never got a response.
Purchased item
SONIC EDGE & JETWAVE COMPATIBLE
"Have been using for many years now. It’s the only toothbrush to have!"
Robert F.
See last comment
Purchased item
Premium Bristles Brush Head
"The heads are always good however three weeks to ship with no communication..."
Derrick M.
I never received my shipment. This is the 2nd time in three shipment. I will be discontinuing my subscription from pyour company immediately.
Purchased item
SONIC EDGE & JETWAVE COMPATIBLE
"I never received my shipment. This is the 2nd time in three shipments. I w..."
Arthur K.
Cancel my account. How was this order paid for?
Purchased item
Replacement Toothbrush Head 10.00% Off Auto renew
"Cancel my account. Stop sending brush heads. How was this paid for?"
Charles P.
easy to buy
Purchased item
Premium Bristles Brush Head
"great purchase"
Laura S.
Great
Purchased item
Premium Bristles Brush Head
"Bought for my mom . She loves these and orders yearly !"
Mara D.
I never received the products
Purchased item
Calculus Remover Tip
"They NEVER ARRIVED!! How many way can I express to you that this order was..."
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