Jamie M.
I want to return it I emailed customer service like it says and have yet to receive a response.
Purchased item
TÈRRA Velvet Reversible Bedding Set
"Absolutely hate it ! Requested a return and s..."
SLEEP, By SĀNTI store reviewsSee product reviews
Alex B.
Smooth
Purchased item
The DÍA Over Sized Eucalyptus Comforter Set
"Really High quality"
Nicole W.
I just need someone to reach out to me so I can discuss this. I’m not interested in filling out a survey.
Purchased item
The Velós Fine Velvet Bedding Set
"When I received my product, it looked like it..."
Kathleen B.
Did not care for product
Purchased item
CYRA Long Velvet Bedding Set
"Did not care for the product - I returned ite..."
Angella H.
Great experience
Purchased item
DÍA Over-Sized Eucalyptus Comforter Set
"This comforter is beautiful and warm and cozy"
Tim M.
Fast shipping
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"Great comforter, very soft and warm. I was a..."
Ingrid H.
Order too very long to arrive and is dirty and damaged
Purchased item
Kefalonia Velvet Bedding Set
"I have sent several emails regarding the duve..."
Robert M.
Had du sf if use
Purchased item
CYRA Long Velvet Bedding Set
"Aja she du d use wife da"
Kim H.
You shorted my order and won’t respond. I will not order from you again and I will tell my friends not to either
Purchased item
Amorgos Fine Velvet Bedding Set
"Order 29410. I ordered the 10 piece set and o..."
Michelle D.
Love
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"I love this comforter! I have been looking fo..."
Rhonie E.
Super soft and smooth fabric. Good temperature regulation. 10 pieces set is a good deal. Bed set made us feel like real adults
Purchased item
Velós Complete Bedding Set
"Super soft and smooth went for the 10 piece s..."
Ryan M.
Took a long time to receive, much hotter/fluffier than expected
Purchased item
TÈRRA Velvet Reversible Bedding Set
"Extremely hot, couldn’t sleep with it unfortu..."
Douglas C.
Okay but for the price I expected the color to be true to picture and customer service to be better. Also not to pay for return shipping.
Purchased item
The Velós Fine Velvet Bedding Set
"It's green and not blue as the picture shows...."
Rita S.
Expeditious shipping
Purchased item
The Velós Fine Velvet Bedding Set
"Super comfortable and warm!"
Mallory M.
I submitted my order in June 2024, I changed my order in July 2024 to a different color that would better suit our bedroom. I was quickly told to pay the extra money to cover the new request, which I did immediately. I did not receive the product until November 2024. After several attempts to reach out to follow up on my order I was told "my original request was being discontinued and thats what was holding up the entire order" I let them know I changed my order in July and that original order was no longer needed as I paid the additional up charge to change the comforter. After I placed a contact us request, it took customer service 3-4 weeks to respond and this went on for months. I asked in one of my last attempts to have a manager or supervisor give me a call, or some kind of refund or discount for the issues this was causing, and I didnt hear anything back and then my product was received a couple weeks later. I was very disappointment with the customer service, but the comfort of these sheets was worth the wait.
Purchased item
Flat + Fitted Sheet, By SĀNTI
"The flat fitted sheet fits the king size bed..."
Michelle B.
Customer service is nonexistent. I have sent three emails to them about the error they made and sending me the wrong size 5 piece bedding set so now I’m stuck with a comforter set that is too small and I’m out $500 and nobody cares.
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"Sure, the bedding is great too bad you sent m..."
Kelly C.
Awful shady gypsy brand
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"Terrible como t and product"
Lisa S.
So comforting!
Purchased item
DÍA Over-Sized Eucalyptus Comforter Set
"This comforter is so warm and luxurious! We..."
Matthew M.
no response from customer support after 1 week.
Purchased item
The Amorgos Luxury Velvet Bedding Set
"I contacted support for a return. Got no resp..."
April K.
Love
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"Love"
Sylvan D.
Easy to shop and delivery was on time.
Purchased item
CYRA Long Velvet Bedding Set
"I was disappointed with how thin it was. It's..."
Consuela Z.
Great
Purchased item
CYRA Long Velvet Bedding Set
"Great"
Michael N.
Na
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"Amazing comforter. Hands down the best."
William M.
Delivery time long
Purchased item
The Velós Complete Bedding Set
"N/A"
Kyle G.
Order takes forever
Purchased item
Amorgos Fine Velvet Bedding Set
"It’s overpriced, the comforter doesn’t fit a..."
Penwah P.
Perfect
Purchased item
Amorgos Fine Velvet Bedding Set
"Gorgeous"
Blaine R.
Very easy to shop
Purchased item
DÍA Over-Sized Eucalyptus Comforter Set
"Your products are absolutely Amazing!!"
Bill B.
Great experience!!
Purchased item
Amorgos Fine Velvet Bedding Set
"Really enjoy the feeling and softness. The on..."
Jennifer J.
You guys charged me 3 times for the same order!
Purchased item
The BRISA Over-Sized Eucalyptus Bedding Set
"The worst costumer service ever!"
Shawn T.
Pictures of what it looks like and what you get are very deceiving! Remember there is a God above looking down on you,
Purchased item
CYRA Long Velvet Bedding Set
"Yes: totally deceiving the pictures looks ama..."
Christopher W.
I wish your blankets weren’t sold out!
Purchased item
Amorgos Fine Velvet Bedding Set
"I gave it a 4 star, love it just alittle to h..."
Kellie K.
Still waiting to hear back regarding my return
Purchased item
The Kefalonia Premium Velvet Bedding Set
"Still waiting to hear back regarding my retur..."
Marcela E.
Great customer service.
Purchased item
Amorgos Fine Velvet Bedding Set
"Absolute luxury. So soft it’s difficult to ge..."
Shanell R.
I appreciate everything however it takes a long time to receive your items. The shipping could be expedited a bit
Purchased item
Kos Antibacterial Soybean Cotton Silk Pillows
"These are luxurious and supple. i washed & dr..."
Michael O.
👍
Purchased item
The Velós Fine Velvet Bedding Set
"👍"
Raydell F.
Great service, great product, prompt deliver very. +++++++
Purchased item
The Kefalonia Premium Velvet Bedding Set
"I L❤️VE my new bedding!
It is sooooooo luxuri..."
Cody J.
Good
Purchased item
The FLORÉ Over-Sized Eucalyptus Comforter Set
"So nice!!"
Jamie P.
Good experience! Great customer service
Purchased item
Kefalonia Velvet Bedding Set
"Very comfy! Nice quality"
Lisa F.
Fast delivery
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"Everything is wonderful about it except the f..."
Shannon W.
The color I wanted was never available for months. I settled on one I didn’t like as much.
Purchased item
The CYRA Long Velvet Bedding Set
"This bedding is incredibly soft. The problem..."
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