Joanna M.
Great! Highly recommend
Purchased item
DÍA Over-Sized Eucalyptus Comforter Set
"Love the comforter! So cozy, soft and warm!"
SLEEP, By SĀNTI store reviewsSee product reviews
Ayla K.
Please see above review
Purchased item
The CYRA Luxury Velvet Bedding Set
"The material is heavy and slippery. Also the..."
Michelina S.
I am extremely dissatisfied with my shopping experience as I have reached out to customer service four times with no response. I expected better.
Purchased item
FLORÉ Over-Sized Eucalyptus Comforter Set
"I’m not satisfied with the color of my comfor..."
George L.
I've been trying to return this product for over 2 weeks and have not heard from their customer service.
Purchased item
Amorgos Fine Velvet Bedding Set
"It's more white color than cream."
Anna S.
Very easy and fast.
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"OMG!!!!!!
Just amazing. Super big and so sof..."
Hanna A.
Received wrong color comforter set. Really wanted to love my sleep by santi set but unfortunately customer service refuses to respond to any emails.
Purchased item
CYRA Long Velvet Bedding Set
"Received wrong color. Really wanted to love m..."
Pamela B.
The only problem was which color to get.
Purchased item
The CYRA Luxury Velvet Bedding Set
"It’s the most beautiful bed cover. So soft an..."
Shawn K.
Feels cheap
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"Do you not order they sent the wrong product..."
Candy P.
My order was COMPLETELY WRONG. No one has answered any of my emails!!!!
Purchased item
Kefalonia Velvet Bedding Set
"If i could I would not give any stars. We did..."
Thomas S.
No customer service.... 4 email no one responded
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"We have been sending email and trying to call..."
Alan M.
No customer support, received wrong item with no follow up. No one will contact you, sent multiple emails and no response. Was sent the wrong items of different colors. Will never buy from them again
Purchased item
CYRA Long Velvet Bedding Set
"Was sent the wrong size, ordered a 6 pice kin..."
Kimberly H.
Return emails and handle the issues. I have emailed over 10 times to get this order returned!!
Purchased item
Velós Complete Bedding Set
"I have contacted via email since the order wa..."
Jeffrey A.
Not what was pictured. Just flat non fluff blanket
Purchased item
Amorgos Fine Velvet Bedding Set
"Not worth the price. Not as pictured. No fluf..."
Weston S.
Why was my order canceled? My experience was an absolute dumpster fire!!!!
Purchased item
The Velós Fine Velvet Bedding Set
"They canceled my order before it shipped. I h..."
Dené H.
Ok
Purchased item
The FLORÉ Over-Sized Eucalyptus Summer Comforter Set
"The first one I ordered, I loved. It was so f..."
Unique G.
Customer service needs to improve
Purchased item
TÈRRA Velvet Reversible Bedding Set
"Got 2 pillow case an a fitted sheet reached o..."
James S.
I am still waiting for my order. Tracking shows that it was canceled. No one at your company has responded to my emails asking what happened.
Purchased item
The FLORÉ Over Sized Eucalyptus Comforter Set
"I have not received my order! I have sent ema..."
Lambing S.
Don't even have product
Purchased item
The Velós Fine Velvet Bedding Set
"Don't have it but I get sent this to make a r..."
R.marshel S.
See previous. Order was incorrect and you shipped regardless.
Purchased item
CYRA Long Velvet Bedding Set
"This merchandise was returned to you unopened..."
Yury K.
The order and delivery process was as expected.
Purchased item
CYRA Long Velvet Bedding Set
"The bedding is gorgeous and the packaging was..."
Deb F.
Again it’s flat like a sheet truly, not a fan
Purchased item
CYRA Long Velvet Bedding Set
"In the picture, it looks really bulky and rea..."
Derek C.
Customer service is top notch. Will buy from again.
Purchased item
CYRA Long Velvet Bedding Set
"So it started out rocky with the order, out d..."
Christin W.
Received the wrong color comforter and can’t get ahold of anyone at the company to exchange for the right one!
Purchased item
CYRA Long Velvet Bedding Set
"We ordered Gray and comforter we received is..."
Tanya J.
I’m glad that I have it. But don’t think I would buy another 3piece set for almost $300. But the white down was worth the price.
Purchased item
The Ultra-Poof Comforter, By SĀNTI
"It’s actually in my duvet, which I order from..."
Nicole B.
Took awhile to receive but, everything is great quality
Purchased item
PAÕ Blanket, By SĀNTI
"Beautiful great quality"
Miguel R.
Very bad bcs they don’t answer how to return item.
Purchased item
Velós Complete Bedding Set
"They never answer how to return item. Very ba..."
Marina M.
Requesting refunds
Purchased item
CYRA Long Velvet Bedding Set
"I send email request for return 2 weeks ago s..."
Jordanne G.
Was sent wrong items and reached out for an exchange or return. Have not gotten a response in weeks after multiple attempts.
Purchased item
CYRA Long Velvet Pillowcase
"Mocha color is not the same as other bedding..."
Dorkendra A.
I am missing pieces to my set.
Purchased item
Amorgos Fine Velvet Bedding Set
"I did not receive all of my 10 piece set. I h..."
Mark S.
Came broken. Have had a hard time getting in touch with company.
Purchased item
The Velós Fine Velvet Bedding Set
"The zipper doesn't work. The covers just fall..."
Alexandra D.
Great service, was even given a discount code — extremely grateful, fast shipping and the packaging was beautiful
Purchased item
The BRISA Over-Sized Eucalyptus Bedding Set
"I love them the packaging was so cute, I hope..."
Randol O.
Quick and easy
Purchased item
DÍA Over-Sized Eucalyptus Comforter Set
"Love it"
Joe F.
Poor poor customer service and they dont ship pillow cases with their sheet sets.
Purchased item
Flat + Fitted Sheet, By SĀNTI
"It didnt come with pillowcases like your web..."
Connie A.
I Already wrote a review
Purchased item
PAÕ Blanket, By SĀNTI
"Quality is great
Only downside is poor cust..."
Len G.
No stars
Purchased item
CYRA Long Velvet Bedding Set
"The worst. I want a refund ASAP"
Marcia R.
Poor customer service
Purchased item
BRISA Over-Sized Eucalyptus Bedding Set
"I contacted you over a week ago to assist me..."
Heidi B.
Absolutely no response from their service department despite multiple attempts to address an absolute failure of their product.
Purchased item
Flat + Fitted Sheet, By SĀNTI
"I can not recommend this product. After wait..."
Sanjay B.
Read prior xomment
Purchased item
Velós Complete Bedding Set
"It slips and is not able to stay in place als..."
Martha D.
See my previous answer. It would be nice to get answers to questions submitted. I waited it has been a month and still no answer. Too late now.
Purchased item
The Velós Fine Velvet Bedding Set
"This is a gift. I have not opened it. I was d..."
Jane A.
Customer service using the support email is nonexistant. There should be a number and person to communicate with
Purchased item
The DÍA Over Sized Eucalyptus Comforter Set
"We didnt get to try it. It was the wrong col..."
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