Donald S.
Easy shopping experience!
Purchased item
Grill Grate Brush w/ Scraper
"I usually don’t need the scraper because of t..."
Rescue store reviewsSee product reviews
Dale P.
The shopping experience was fine. I'm just sad that I burned so much money in something that doesn't work.
Purchased item
Just For Me: Grill Grate Brush with Cleaning Head
"No matter what I try, the head will not stay..."
Jerry T.
I saw the product demonstrated and advertised on FOX news running up to Christmas. I placed my order on the website and the product was tracked up until my delivery. A very positive experience.
Purchased item
Just For Me: 1 Handle + 2 Cleaning Heads (w/ Scraper)
"The weather prevented me from grilling for se..."
Marla S.
Product difficult to detach
Purchased item
Grill Brush w/ Scraper
"It’s difficult to detach the pad for washing..."
Frank O.
The worst customer support I have ever delt with!!
Purchased item
Double Up: 2 Handles + 4 Cleaning Heads (w/ Scraper)
"Still waiting on (3) Orange handles that I wa..."
Tammy J.
Great products
Purchased item
Grill Grate Brush w/ Scraper
"I bought this as a Christmas gift. I love min..."
Christine A.
Great
Purchased item
Grill Brush w/ Scraper
"AMAZING"
Anna B.
No
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"This is not a cheap Item. It arrivedthrown in..."
Christina B.
No
Purchased item
Griddle Brush w/ Scraper
"It doesn't clean anything at all like adverti..."
Susan C.
Pad will not stay on handle still waiting on refund from company since Christmas week no response
Purchased item
Grill Brush w/ Scraper
"Grill pad would not stay on handle. Returned..."
Barbara J.
I will never buy anything from you again
Purchased item
Just For Me: 1 Handle + 2 Cleaning Heads (w/ Scraper)
"refund my money for an order that was sent to..."
Cheryl W.
No
Purchased item
Grill Brush w/ Scraper
"Not the quality I expected for the price. Or..."
Josie S.
I placed an order December 4. When I clicked on the email link for tracking, it said tracking is unavailable. I was supposed to receive it December 15. When I did not receive it, I contacted the company on December 29. “Danielle” told me to give it a few more days and blamed it on the shipper. I reached back out to explain how long I’d waited, and did not get a response. I disputed the charge with my credit card company. Only then did someone reach out to me. They offered to send another one, but I requested a refund because I do not trust them. Read other reviews online and you will find similar experiences. It’s a shame that the company hides behind the shield of trusted first responders. There should be a law against this. Customer service is awful! They are more than willing to take your money and ignore your communications when you don’t receive the product
Purchased item
Grill Brush w/ Scraper
"I placed an order December 4. When I clicked..."
Sara T.
Incorrect order and charged incorrectly!
Purchased item
Grill Brush w/ Scraper
"Too many emails! I only ordered 2 brushes ! I..."
Rhonda K.
Love the patriotic look!
Purchased item
Rescue Grilling Gloves USA Edition
"Great gift for a man who has everything!"
Robert L.
All good
Purchased item
Grill Brush w/ Scraper
"Good product, happy I purchased it!"
Vernie H.
No one will respond to my request to cx and refund me my money. Scam
Purchased item
The Griller Pack: 1 Grill Brush w/ Scraper + 1 Rescue Gloves
"I ordered my grill cleaner Nov 14th. Still ha..."
Danny C.
Took a long time to get but seems like a good product now that I have it.
Purchased item
Grill Brush w/ Scraper
"You could actually deliver it or refund my mo..."
Tommy John P.
Would order again.
Purchased item
Ultimate Grilling Enthusiast pack
"I bought for a Christmas gift for my son. He..."
Leslie H.
No
Purchased item
Grill Brush w/ Scraper
"The grill brush was not delivered in the Resc..."
Michelle H.
The grill rescue has 100% saved our Blackstone!
Purchased item
Cleaning Heads (w/ Scraper)
"Super easy to clean and gets the job done fas..."
Raeann T.
Your customer service is lacking. It has been over a month since I made my return.
Purchased item
Ultimate Grilling Enthusiast pack
"My husband didn’t like the product and I retu..."
Lorraine D.
Takes awhile for delivery but products are great!
Purchased item
Forever Sponge - 2 Pack
"Great sponge that is so much nicer to use whe..."
Melanie R.
Shipped from
Amazon. Don’t waste time ordering from rescue
Purchased item
Grill Brush
"Frustrated bc I ordered from website and it c..."
Linda T.
Customer service was excellent
Purchased item
Double Up: 2 Handles + 4 Cleaning Heads (w/ Scraper)
"The grill rescue works exactly as advertised..."
Janet B.
No
Purchased item
Cleaning Heads
"Haven’t used it yet"
Vernon B.
You took my money and never gave me anything !!
Purchased item
Grill Rescue Dunk Tank
"You took my money and never sent the proo !!"
Sandra M.
Nope
Purchased item
Ultimate Grilling Enthusiast pack
"N/A"
Sasha S.
Like I said…. the company does not follow through with the return process. I had to get my credit card involved
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"Company does not follow through with return p..."
Stephanie E.
No
Purchased item
Grill Brush w/ Scraper
"This was a Christmas gift for my grandson. He..."
Kenneth F.
Hreat
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"Great"
Kathleen K.
I also like the 2 extra pads
Purchased item
Cleaning Heads (w/ Scraper)
"I love it, it worked very well."
Gloria R.
I have trouble getting the sponge off the handle but I like how well it works on my grill. I like that it safe and no pieces of brush will get into my food.
Purchased item
Forever Sponge - 1 Pack
"I’m impressed with I can clean my knives and..."
Judith A.
Would buy again
Purchased item
Cleaning Heads (w/ Scraper)
"Good experience with ordering and delivery"
Roger H.
As a customer can’t understand why I was contacted long before I was very disappointed. Product may be good.
Purchased item
Rescue Pro
"Read your emails, I had ordered the last of..."
Angela F.
I emailed grill rescue twice sharing my disappointment and never received a response.
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"I ordered the grill “kit” directly on the gri..."
Susan C.
The company has been completely unresponsive
Purchased item
Ultimate Holiday Bundle: 1 Brush w/ Scraper + 1 Dunk Tank
"Product is probably good, but the company its..."
Lou D.
No
Purchased item
Grill Brush w/ Scraper
"I have been waiting for the gloves I ordered..."
Julie W.
no
Purchased item
Grill Brush w/ Scraper
"love that it's safe to use!! no more crusty g..."
Dolores S.
TERRIBLE THAT YOU’RE JUST NOW REACHING IT FOR A REVIEW AFTER 1 1/2 MONTHS OF NOT RECEIVING MY ITEM
Purchased item
Grill Brush w/ Scraper
"I NEVER RECEIVED MY GRILL RESCUE. AND IT WAS..."
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