Thathair store reviewsSee product reviews

Great Company with a Great Product.

I need to exchange for correct color match

No I think it is a good product if I had the right color and knew how to shorten it

N/a

The assistance with color match was very positive. Email exchanges were timely and helpful in getting the replacement color halo sent to me. I still feel that small color shade pallet samples should be available if someone wants to compare shades directly vs using photos and website shades. It really makes a difference.

Great experience

I went through the steps to buy another one and the color quiz never came up or never showed up while purchasing. I think it’s another way to keep people’s money and give them a subpar product.

Will not refund my money

Need instructions for return. Thank You.

Love it

I love the product. Just hope I can get help returning the wrong ones and getting the right ones.

Long shipping wait

Love the halo and hair quality pretty good It’s just finding the right color match

It's going to take some time and fiddling to get it to work with my hair.

Refund for my purchase please! Poor quality...I am contacting my credit card immediately!

I tried to email to ask for help, waited a couple days & never had a response. I will be returning the products.

Needed to change color i originally wanted and customer support was on top of their game with resolution! Very responsive and fast to accommodate my request!

The customer service team is outstanding! So helpful and picked my exact right match.

It’s hard to pull hair out from halo. I see the string.

When I placed my order I selected the wrong length. I contacted customer service and they quickly changed it and corrected it for me so I wouldn’t receive the wrong item on delivery. They were very friendly.

I purchased items from here on a whim. I would normally not purchase items like this but figured I would give it a try as the website state "easy returns". When the items arrived, I had a change of heart. I did not open the package, use or wear the items. When I requested a refund, they continued to ask me more details about my request. I sent pictures of the items in the package and explained it. The last communication they sent me requested that I take the items out and send pics so they could

Not impressed with shipping or how to wear the hair

I really want to like this but at this point I won’t use it because it just isn’t the right color

I submitted my order Dec 5th and have still not received my order. I have reached out to the company 2 weeks ago to inquire on the status and have not heard anything back.

It looks promising but not practical

Order never showed, this is a scam

No

I would like to return the product. I sent an email requesting a return, I would like a response please.

It’s great!

Great experience no complaints

Very appreciative for the responsive and helpful customer service.

I said it all on ur first page I received. Thank you for such a quality product. I’m thrilled

Wrong color. Dont buy online

Tried to return but did not get a response.

No

Like

Shipping was good but there was no return lable for easier trade in

No

No

I would like an address so I can return it and get my money back