Jamie G.Verified
Never buy this product
Purchased item
Straight Halo Extension
"The hair was extremely thin! You could totall..."
Thathair store reviewsSee product reviews
Margaret C.Verified
No
Purchased item
High Quality Halo Hair Extensions
"My first halo came and the color was too ligh..."
Patty L.Verified
Although they got to the shipping center (which is 6 hours from my home) very quickly, they took a very long time to arrive.
Purchased item
High Quality Halo Hair Extensions
"the color matches beautifully. they are very..."
Patricia H.Verified
Impressed with quality
Purchased item
Straight Halo Extension
"Great product! Great customer service!"
Kimberly W.Verified
No
Purchased item
Straight Halo Extension
"Love the quality of the hair and the way it l..."
Kimberly L.Verified
Great communication
Purchased item
Straight Halo Extension
"There is clips on it which I thought it did n..."
Deborah P.Verified
Great customer service
Purchased item
High Quality Halo Hair Extensions
"These extensions are just like real hair........"
Rica C.Verified
No
Purchased item
High Quality Halo Hair Extensions
"Color was not accurate"
Casey E.Verified
Took too long to receive
Purchased item
Straight Halo Extension
"I think they need to be layered a bit. Too s..."
Diane P.Verified
No
Purchased item
High Quality Halo Hair Extensions
"The color matches perfectly
Adds nice volume"
Avery O.Verified
Hair color was a little too light and the hair part of the extension that can not be sized wraps around my head too far
Purchased item
High Quality Halo Hair Extensions
"Hair color was a little too light and the hai..."
Rally G.Verified
Not good, dislike it, donated it
Purchased item
High Quality Halo Hair Extensions
"N/A at all, no picture taken , I donated it,..."
Angalia B.Verified
Loved it
Purchased item
Straight Halo Extension
"It was great. It matched my color perfectly a..."
Nancy R.Verified
:(
Purchased item
High Quality Halo Hair Extensions
"It's disgusting hair. I've worn it one time f..."
Gidget H.Verified
Need better tutorial for uses.
Purchased item
Straight Halo Extension
"Can not figure out how to tighten for my smal..."
Mary S.Verified
The string broke now it is no good, I will need to send back
Purchased item
Straight Halo Extension
"I love the hair & color but the string broke..."
Barbara E.Verified
I can’t use the strain or the wavy one cause they won’t stay in and it’s my understanding. I can’t return them.
Purchased item
Straight Halo Extension
"The clasps don’t work well to hold the hair i..."
Jessica M.Verified
It took over a week from the time of the order for them to ship.
Purchased item
Straight Halo Extension
"The band on these does not flatten out when i..."
Brittany R.Verified
Took way too long to receive it
Purchased item
Straight Halo Extension
"I don’t like how bulky the band is. My hair i..."
Dawn C.Verified
First order took over 3 weeks was delivered to the wrong house . Replacement order was disappointing to short and won’t adjust to my head size and comes are not attached completely
Purchased item
Straight Halo Extension
"Not 12 inch long . Combs not completely attac..."
Jennifer N.Verified
Once again, you're guarantees the joke.
Purchased item
Straight Halo Extension
"Your exchange and return process is an absolu..."
Stacey B.Verified
Soft luxurious waves
Purchased item
High Quality Halo Hair Extensions
"Can’t wait for my kids to see me with it on"
Ashleigh D.Verified
I had to send a couple of emails and each one was returned before the end of the day. On top of that, the customer service representatives were friendly, helpful, and it’s obvious the company wants to make women feel great about their hair again because when my first two haloes that I ordered didn’t fit my expectations they sent me two more free of charge. That’s a great company! For that reason, I’m going to tell every woman I know about ThatHair!
Purchased item
Wavy Halo Extension Set
"The hair quality was amazing, but the 22 inch..."
Karin E V.Verified
Great absolutely wonderful♥️♥️♥️♥️♥️♥️
Purchased item
Straight Halo Extension
"ABSOLUTELY WONDERFUL GREAT MATCH LOVE IT LOVE..."
Caroline G.Verified
Excellent customer service. I had a couple questions and they responded very quickly with the information I needed.
Purchased item
Wavy Halo Extension Set
"The quality is amazing. The color matches so..."
Ashley W.Verified
Awesome!
Purchased item
High Quality Halo Hair Extensions
"Thank you soo much for letting me get a short..."
Jodie D.Verified
Customer service is great!
Purchased item
High Quality Halo Hair Extensions
"Feels silky! Fits comfortably."
Karen B.Verified
No one is answering my emails
Purchased item
High Quality Halo Hair Extensions
"I need to return it. Clips fell off. It’s def..."
Beverly L.Verified
It was delivered to me quickly however it looks flimsy and fly away.
Purchased item
Straight Halo Extension
"I took the straight one out of the package. I..."
Beverley M.Verified
Difficult to return if doesn't fit
Purchased item
High Quality Halo Hair Extensions
"The hair itself is fine. Problem is the weft..."
Jenilee F.Verified
Awesome company
Purchased item
Wavy Halo Extension Set (Copy)
"I first ordered the wrong color and length fo..."
Brenda K.Verified
Questionable company. Bad policies for returns, that is, if you ever receive it. I want a full refund for something I haven’t received. I was told by a customer service rep that they couldn’t deliver due to wrong delivery address provided. I sent a screenshot of the order receipt which clearly shows correct address. Said I don’t want it anymore and was told they would need to receive back at warehouse and resend. I clearly stated don’t resend just refund. Still haven’t heard back from them a day later. Stay away from this company.
Purchased item
Straight Halo Extension
"Still haven’t received order. Bogus note sayi..."
Annalisa E.Verified
Customer service is awful. Wouldn’t not get back to me promptly to resolve my issue. I kept asking same question in hopes for an answer and wouldn’t get a response! I emailed and used messenger. Just a really awful experience with communication. On top of that having to keep hair pieces I can’t use and no one wants.
Purchased item
Straight Halo Extension
"You should improve your return policy. It was..."
Christine A.Verified
No
Purchased item
High Quality Halo Hair Extensions
"Wrong color again. Photos on website do not m..."
Jennifer C.Verified
Not what they said they were.
Purchased item
High Quality Halo Hair Extensions
"Won’t go in or stay"
Crystal G.Verified
I emailed with my concerns and the were responded to very quickly.
Purchased item
High Quality Halo Hair Extensions
"The color wasn’t a match and it felt and look..."
Kayla M.Verified
Will not buy again or recommend
Purchased item
High Quality Halo Hair Extensions
"Make the product you display. "Wire" not suit..."
Nicole O.Verified
I can’t seem to get a response on how to return it
Purchased item
Straight Halo Extension
"I keep trying to get a hold of someone to ret..."
Rebecca C.Verified
NA
Purchased item
High Quality Halo Hair Extensions
"Both my husband and my sister really liked th..."
Brittany U.Verified
Wrong shade
Purchased item
Straight Halo Extension
"Wrong shade"
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