No shipping updates. Took a bit longer than expected. The quality of the hair just isn't great for wearing. Maybe great for a single photo session, but any actual wear would be tangle city!
Cathy M M.Verified
They were very kind and responsive to my need.
Sabrina G.Verified
Great shipping time and communications.
Tammy B.Verified
I ordered the 24” but received the 12” which was a big let down.
Kimberly H.Verified
.....
Liza R.Verified
The Best
Laura M.Verified
Took a month to get them
Jessica F.Verified
Very good price. Quick shipping.
Heather F.Verified
How can I exchange for the right color?
April E.Verified
The customer service was fantastic! Everyone was so helpful!
Kenda J.Verified
Customer service was great helping color match
Darlene J.Verified
Customer service was very easy to deal with.
Noelle B.Verified
Took longer than expected to receive. Ended up missing the return window as it showed up after I left for vacation.
Sheila L.Verified
I need to know how to return these extensions and receive a refund.
Allison R.Verified
Rerun policy is terrible. Not worth it to try and return. After shipping costs and restocking fee it’s a bust. Also color match process with photo not well advertised until after you receive the extensions. Extensions were really thin not full like on the website and demo videos.
Lauren D.Verified
Return policy deceiving
Shelly D.Verified
Pretty easy to put on and when I pulled out some of my natural hair over it it looked completely mine! Just need to know where the bottom is supposed to hang you said to press it near the occipital bone That's at the very bottom but you say to a t part the hair at the crown
David E.Verified
I got mine real quick and easy
Amy V.Verified
Great company to work with. Fantastic prices!
Kimberly J.Verified
Online ordering was easy.
Amber N.Verified
The shipping was very quick I had no issues with that. Just the product themselfs
Jazmine H.Verified
Id like to return the extensions and get a refund.
Jenna J.Verified
.
Suzy P.Verified
Just wish it was the right red color. Need to return
Pascale D.Verified
no answer as i ask to send them back as advertise . will have no option but a store credit . still waiting for it
Renee S.Verified
Super fast shipping not one problem never had a call to find out where my shipment was it just appeared
Valeria K.Verified
The experience was fantastic! The team is awesome!!!
Mariah P.Verified
Bad bad bad took over a month wanted 24 inch got 22 inch clips were broke
Audrionna M.Verified
I am upset because the color didn't match my hair and the extensions were a bit difficult for me to put on.
Abby F.Verified
Lies to get money.
Bonnie D.Verified
It’s OK it’s just a little difficult for me to put in when I have arthritis in my shoulders so I wear it when I can and then don’t most of the time
Carol G.Verified
.
Wendy C.Verified
I tried to curl it and it took the curl out. I followed directions to a tee and nothing worked. I ended up ordering another one. So i am out $59. Not happy. But i do love the new one.
Randi B.Verified
Only bummer was it took almost 2 weeks to receive them.
Tonia R.Verified
Great hair
Brooke S.Verified
Delivery took longer than expected.
Taylor R.Verified
Hair is horrible and took forever to get here
Denise Q.Verified
Love their products!
Allyn L.Verified
The customer care it's horrendous.
Randi H.Verified
GREAT customer service. My original order wasn’t a perfect match so they requested photo from me to determining best shade and sent a replacement. They were very easy to work with.