I did not like how the company states that it ships within 2-4 days. It had been 8 days, and I had not heard anything so to get their attention I sent 12 emails! I got their attention, but I messed things on their end & they were not pleased I am sure. It got their attention. Every person responded, all of them remained very professional despite my many hostile emails,) They sent me my order the next morning. WOW! I was blown away with how they treated me after I was so unpleasant to them.