A month ago, I ordered a bicycle from your website. When assembling it, I found that a part for attaching the front fender was missing. I immediately contacted customer support, filled out all the necessary forms, but still haven’t received any response. It’s very inconvenient to ride without a front fender in bad weather, as all the splashes and stones fly at me. Due to this unpleasant situation, I am giving a one-star review, hoping that this will draw attention to my issue and that you will send me the missing part promptly before the bad weather ruins my battery and the bike itself.