Brian S.
Not happy with the purchase.
Purchased item
House Address Sign - Metal Wall Art
"The sign was not metal and made of plastic. L..."
MetalPlex store reviewsSee product reviews
Caitlyn O.
I ordered a “PNW Original” sign on 11/24. Shipped quickly and arrived on 12/3. Unfortunately, I found the sign that got shipped was “PNW Oregon”. After numerous messages back and forth with the seller to grasp how this was wrong (I triple checked I hadn’t made a mistake ordering), I was told a replacement would be shipped to me, free of cost. Except everything would be delayed as the manufacturer lost the mold. Got an email confirmation of the new order, directly from manufacturer (MetalPlex) and not associated with Etsy. When I received the replacement on 12/31, the box was completely bent. I inquired directly to MetalPlex, including several pictures of box and item. No response after a week. I inquired a 2nd time. I received a response asking for 10 different photos/angles of box/item. Beyond frustrated! Do not recommend!
Purchased item
PNW - Metal Wall Art
"I ordered a “PNW Original” sign on 11/24. Shi..."
Roy M.
no problems
Purchased item
Mountain Range View - Metal Wall Art
"Product came bent in multiple areas and a sma..."
John W.
Arrive as described
Purchased item
Do Epic - Metal Wall Art
"Nice products."
Janine S.
It was great!
Purchased item
Teton Mountains Alternative - Metal Wall Art
"We love it!!"
Anastasia P.
Didn’t understand that these are cheap plastic, especially for the price. Maybe I didn’t read closely enough…
Purchased item
Mountain Range View - Metal Wall Art
"Unfortunately, I thought this was going to be..."
Sam R.
Need a replacement or something please
Purchased item
Deer Punisher - Metal Wall Art
"Product came in damaged. Can i get another or..."
Tom M.
Three unreturned responses to emails requesting a return. Facebook sent a follow up too with a “return” link. The link had an error. I’d like to return my piece.
Purchased item
Redwood Mountain Range View - Metal Wall Art
"I have sent 3 emails to get return informatio..."
Jason F.
Easy shopping and fast shipping
Purchased item
Deer Punisher - Metal Wall Art
"Great product!!"
Sharon S.
I am trying to reach the company by phone and there is no one answering and they don’t return messages
Purchased item
Yosemite Mountain Range View - Metal Wall Art
"Merchandise arrived damaged and the materials..."
Vr B.
Thanks.
Purchased item
Crossing Moose - Metal Wall Art
"The package arrived with tire tread marks acr..."
Amanda B.
Easy to work with and quick shipping
Purchased item
Rising Phoenix - Metal Wall Art
"I cant wait to put this in my new house!"
Jennifer L.
Between order acceptance and shipping they lost my order. Once order was found they shipped it quickly.
Purchased item
Infinity Heart - Metal Wall Art
"Love it! Would recommend. High quality!"
Nick E.
Took way longer than expected to come in the mail, also paid for the insurance and it still came bent.
Purchased item
Cabin Scenery - Metal Wall Art
"The item took forever to come in the mail, it..."
Connie Z.
Very professional and courteous
Purchased item
Custom Metal Words, Text, Metal Sign, Personalized Metal Wall Decor, Housewarming Gift
"The order can’t very quickly and was exactly..."
David S.
NA
Purchased item
Mountain Range View - Metal Wall Art
"Like, but thought they were solid metal vs a..."
Laura L.
So much to chose from! But the website was easy to navigate and the pictures were clear.
Purchased item
Adventure Mountains - Metal Wall Art
"I love it! My plan is to use it for a center..."
Jason H.
Great customer service and fast shipping! I am very pleased.
Purchased item
Mountain Skier - Metal Wall Art
"It looks great in my office and I get lots of..."
John B.
Sent wrong items multiple times, said they would send a return label and did not. They evidently don’t understand English.
Purchased item
Mountain Snowmobiler- Metal Wall Art
"Horrible to deal with, wrong items sent multi..."
John E.
Not acceptable. You have failed to send me my art piece that I have paid for.
Purchased item
Mountain Backpacker- Metal Wall Art
"I have paid for my art piece but have not rec..."
Susan S.
Easy order, and delivery was very timely
Purchased item
Birds - Metal Wall Art
"Ready nice art work, it is exactly what I was..."
Carol L.
Wonderful! from ordering to final delivery of product! Couldn't be happier!
Purchased item
Redwood Mountain Range View - Metal Wall Art
"We gave this to our son for Christmas and he..."
Carrie M.
easy
Purchased item
Bear - Metal Wall Art
"exactly as shown"
Daniel X.
Product is flimsy and seller will not honor their 100% money back guarantee.
Purchased item
Mount Hood - Metal Wall Art
"Product is flimsy and only half metal at best..."
Pamela B.
I have received no response to my return request. Poor customer service.
Purchased item
Abstract Christmas Tree - Metal Wall Art
"I have reached out to return this item and ha..."
Jeff P.
excellent product.
Purchased item
Birds - Metal Wall Art
"Excellent product, looks great in my space"
Marcie F.
Delivered quickly...staff is personable ....very good experience...
Purchased item
Mountain Bear Family - Metal Wall Art
"Love the bear family Metalplex Art Work...is..."
Charlie W.
Great
Purchased item
Get Naked - Metal Wall Art
"Great product"
Christine M.
It was very easy and I got everything I ordered
Purchased item
Patio Memories Sign - Print
"It was a gift and they Loved it they were ver..."
Rea V.
misleading! Hard to get a refund!
Purchased item
Limited Edition American Flag Eagle - Metal Wall Art
"I was disappointed in the quality of the prod..."
Kelly P.
Good to work with and prompt shipping
Purchased item
Compass - Metal Wall Art
"Nice metal cutouts"
Chris D.
The website is really easy to navigate.
Purchased item
Great Smoky Mountains - Metal Wall Art
"Fantastic customer service and a great lookin..."
Suzanne W.
Easy website to navigate and order. Shipping was a little longer than expected but everything arrived in perfect condition. Very well packaged.
Purchased item
Mountain Range View - Metal Wall Art
"This is perfect above our ski loving son’s de..."
Jacob T.
Great
Purchased item
Custom Metal Sign - Metal Wall Art
"Great!"
Good
Purchased item
Texas Longhorn - Metal Wall Art
"It’s expensive. Nice, light weight. Great pa..."
Lee Ann D.
hard because of the holiday
Purchased item
Music Emblems (Set of Four) - Metal Wall Art
"went perfect"
Kevin M.
great
Purchased item
Mountains - Metal Wall Art
"great"
Margaret F.
I love the metal cut outs and they are always shipped promptly and well wrapped.
Purchased item
Trout Fish Design - Metal Wall Art
"I really love it although I was surprised it..."
Jamie R.
Not responsive.
Purchased item
Celtic Knot - Metal Wall Art
"Arrived damaged."
Sri H.
No response from customer service
Purchased item
Custom Metal Words, Text, Metal Sign, Personalized Metal Wall Decor, Housewarming Gift
"Shipment came with broken product."
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