KIAURA Eyewear Store review | Loox

KIAURA Eyewear store reviewsSee product reviews

John H.
Quick shipping and good service.
GEHRY
Purchased item
GEHRY
"Very nice at a good price! I like the look and fit."
Russell J.
Exchange process did not work now stuck with glasses that are too big
LAUTNER
Purchased item
LAUTNER
"Trying to exchange post office would not except the tag I printed from you."
Rich H.
Communication from Kiaura is much better than the first order I made. Delivery was faster. I love to see the improvement and will stay a customer.
LAUTNER
Purchased item
LAUTNER
"Perfect fit."
Aaron R.
Product has never arrived. No response from customer service. It’s been a month. Where are the glasses?
LAUTNER
Purchased item
LAUTNER
"My order has never been received. It’s been a month. I sent an email to cus..."
Gerald F. A.
Looks great
KAUFMANN
Purchased item
KAUFMANN
"Looks great"
James R.
Awful company
LAUTNER
Purchased item
LAUTNER
"One of the worst shipping experiences I’ve ever had, they used a weird comp..."
Ronald H.
Delivered what they promise. A little higher priced but good value. Not over communicating, just enough
LAUTNER
Purchased item
LAUTNER
"The sun glasses are comfortable and fit my face. I look stylish!!"
Bruce J P.
Seamless…
KAUFMANN
Purchased item
KAUFMANN
"Comfortable and good looking glasses! Well built!"
Ken B.
fast, efficient.
LAUTNER
Purchased item
LAUTNER
"Nice fit, great look."
Jeffery J.
Didn’t like the look and wanted to return for a full refund but your policy doesn’t allow it.
EICHLER
Purchased item
EICHLER
"Return policy is terrible. The bogo should be spelled out better that you..."
Michael C B.
I contact the support team because of mistake I made in ordering and they were very responsive and helpful. These have become my go to shades.
KAUFMANN
Purchased item
KAUFMANN
"Love the Kauffmans. They’ve becoming my go to, have them in whiskey & black..."
Jonathan S.
Great styles nice quality and very convenient seamless ordering
PAIGE
Purchased item
PAIGE
"Great glasses!"
Adam R.
Easy to order and they arrived on time.
LAUTNER
Purchased item
LAUTNER
"Love the new glasses. I would recommend to anyone of my friends and family."
Derrek L.
Lautners are it!
NEUTRA
Purchased item
NEUTRA
"I sent them back in exchange for the sea blue lautners and haven’t heard an..."
Kevin G.
Order took over a month to arrive
LAUTNER
Purchased item
LAUTNER
"My order took over a month to arrive. Having now used them for a month I’m..."
Joseph A.
Very timely shipping
LAUTNER
Purchased item
LAUTNER
"The quality and fit are everything that they are advertised to be. Thanks f..."
James C.
Great customer service and I love the glasses!!
EICHLER
Purchased item
EICHLER
"Great customer service!! Love the glasses!"
Raymond D.
It was never disclosed when buying them and literally every pair of glasses on your site is BOGO free... Customers shouldn't have to check the fine print to realize they can't get a refund for a product that they don't like, especially only a day after the product arrives. I checked reviews and TONS of other people say the same thing -- it's just a terrible business practice. It says you guys are in Utah -- I'd think that you would have a more legitimate operation going out of there..
LAUTNER
Purchased item
LAUTNER
"It was never disclosed when buying them and literally every pair of glasses..."
Brian H.
Excellent experience and delivered on time.
LAUTNER
Purchased item
LAUTNER
"Great fit and style, exactly what I was hoping for."
Jack S.
Great
LAUTNER
Purchased item
LAUTNER
"Great shades - I have 5 pairs of them."
William G.
Very easy, simple to select and buy. shipped and received in a couple days.
LAUTNER
Purchased item
LAUTNER
"I love the look of these glasses, the frames are great and the higes are du..."
Daniel R.
Great return process and customer service
EICHLER
Purchased item
EICHLER
"The XL was the perfect adjustment I needed from the regular size I sent bac..."
Harsadbhai P.
Bad
ANDO
Purchased item
ANDO
"I purchased one pair, you advertised that if I purchase one, I get second p..."
Raul C.
Great customer i
LAUTNER
Purchased item
LAUTNER
"Great pair of sunglasses. Definitely as good as most of those other branded..."
Scott R.
Professional
LAUTNER
Purchased item
LAUTNER
"Good value good kenses"
Wayne L.
Top shelf all the way.
LAUTNER
Purchased item
LAUTNER
"These sunglasses look and feel awesome. Fast delivery and customer support..."
Steve D.
great store, great glasses!
ANDO
Purchased item
ANDO
"love my new glasses!"
Christopher B.
Quick and easy
EICHLER
Purchased item
EICHLER
"Great fit and look great"
Ricardo W.
Awesome. Received them within a matter of days.
LAUTNER
Purchased item
LAUTNER
"Love both Lautner's. And loved the two for price of one promotion you had...."
Don T.
To be determined
EICHLER
Purchased item
EICHLER
"The glasses were much bigger than they looked on the add. Can i trade them..."
Douglas W.
EZ
LAUTNER
Purchased item
LAUTNER
"Excellent"
Katy H.
BOGO not available for return is deceptive marketing. Really upsetting.
EICHLER
Purchased item
EICHLER
"Heavy, uncomfortable and unflattering. Worst part is that they scam you int..."
Bruce H.
It was fine
LAUTNER
Purchased item
LAUTNER
"Love the look and color"
Andrew D.
Great product, great look, great service
LAUTNER
Purchased item
LAUTNER
"Love the glasses but want to exchange them for the Whiskey Lautner. Trying..."
Brent H.
They got to me earlier than expected! Already ordered 2 more pairs for my friends.
LAUTNER
Purchased item
LAUTNER
"The fit and style are perfect! I love them!"
Tamer E.
didn't get a reply when emailed about exchange
LAUTNER
Purchased item
LAUTNER
"not good quality, easily scratched within months of light use."
Zachary M.
qwd
LAUTNER
Purchased item
LAUTNER
"Actually send me what I order."
Ernie L.
Good follow-up.
FOSTER
Purchased item
FOSTER
"They're OK, fit nicely."
Erin F.
The order experience is terrible: having never tried your products before, I ordered 3 pair of sunglasses on the BOGO deal expecting that 1 of the 3 would be less flattering and returned. When trying to return, I was told that the team can change which item selected as the BOGO item and that I could return the third pair for $0 refund. That makes the glasses overpriced and part of a terrible order experience. Will not order again.
GEHRY
Purchased item
GEHRY
"Product quality is decent but not what I would expect for that price point...."
Dan D.
The price doesn’t add up to the overall quality. I’ve had expensive smith glasses for years that are similar price and much better quality.
LAUTNER
Purchased item
LAUTNER
"For the price, I’d expect them to fit better. They are too big on my head (..."
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