Very easy to deal with.
My only critique is that it would be super amazing if with each mat you very clearly say what size sheet goes with each mat. I purchased the R6 mat and the regular sheet. I liked really hard to find which sheet went wiry the mat but couldn't see it. Anyway I got the wrong one. It even a follow up was l email 'get we noticed you orchard a mat, sheet and pillow, so you realise that sheet doesn't fit the mat you purchased?'
But the exchange process seems to be super easy and streamlined and communication for this has been swift. Always a plus. Just wish I didn't have to waste funds returning.
Products themselves are SUPER AMAZING. NOW, to introduce some 'girly' colours please! Yes purple 💜