I am writing to express my frustration regarding an order I placed through the “黑娘” group buy on July 25th, for three bottles of your Body Wash.
As of today, August 7th, I have received no updates or shipping information whatsoever. This delay is unacceptable, especially with no communication from your side.
I also reached out via WhatsApp, and unfortunately, your customer service is extremely slow — replying only once a day, which makes the communication process highly inefficient and fru