The quilt is alright. I trusted them to make a design I thought they’d be experts in, however there were a lot of blank spaces throughout — despite sending more than enough shirts to fill it. The end result doesn’t reflect the colorful, memory-filled collection I sent in.
On top of that, they missed the embroidery — the whole point of ordering this gift in the first place.
Instead of making it right, they offered to fix it. When I accepted, they decided to quietly refund the embroidery fee