Jennifer M.
Easy to order, company replied to emails quickly. Order was completed faster than expected.
Purchased item
T-Shirt Quilts
"Blanket turned out perfect!"
MemoryStitch store reviewsSee product reviews
Hiwot D.
Great company
Purchased item
Premium T-Shirt Quilts
"Beautiful! Results were beyond my expectation..."
Sean M.
Poor communication. When told of a deadline, you delay and don't use fast shipping. Workers seem more concerned about looking good
Purchased item
Premium T-Shirt Quilts
"Timely communication would be helpful.
Timel..."
Megan R.
Turnaround time was much longer than advertised. It took 2-3 weeks longer than we were orginally told. But customer service was always responsive and the quilt ended up beautiful
Purchased item
Premium T-Shirt Quilts
"We love the quit that was made for my son's g..."
Sharon W.
Very happy with my experience
Purchased item
T-Shirt Quilts
"I made this quote for my granddaughter out of..."
Karla L.
I had some issues at first. The customer service and follow-up resolutions were great!
Purchased item
T-Shirt Quilts
"I am so incredibly pleased with the wonderful..."
Sue P.
Only downfall was not knowing ahead of time how long project would take and I had to reach out for updates. Otherwise, product was amazing.
Purchased item
T-Shirt Quilts
"The quality was exceptionally good and it tur..."
Eric S.
Easy to work with. Kept us well informed.
Purchased item
T-Shirt Quilts
"This is our second quilt. We love it as much..."
Cody P.
Read my last response.
Purchased item
T-Shirt Quilts
"I was incredibly disappointed in the communic..."
Klaudia H.
No support. Poor communication. No blanket. Extremely disappointed.
Purchased item
T-Shirt Quilts
"Communication has been terrible. No updates w..."
Lisa O.
Communication skills need some work.
Quilt very nice
Purchased item
T-Shirt Quilts
"Thank you for the quilt it is very nice
Wasn..."
Lauren G.
Great
Purchased item
T-Shirt Quilts
"Great job!"
Shirley S.
Everything went great except forgot to have it embroidered with our message
Purchased item
T-Shirt Quilts
"It looks great but y’all did not put the embr..."
Shaesta A.
The quilt is alright. I trusted them to make a design I thought they’d be experts in, however there were a lot of blank spaces throughout — despite sending more than enough shirts to fill it. The end result doesn’t reflect the colorful, memory-filled collection I sent in.
On top of that, they missed the embroidery — the whole point of ordering this gift in the first place.
Instead of making it right, they offered to fix it. When I accepted, they decided to quietly refund the embroidery fee
Purchased item
T-Shirt Quilts
"The quilt is alright. I trusted them to make..."
Douglas O.
Great service, would definitely recommend! Buy the quilt you want; you won't regret it!
Purchased item
Premium Double-Sided T-Shirt Quilts
"Definitely would recommend MemoryStitch; I co..."
Erin A.
Took too long to receive the blanket and I received a few different emails, asking for my shirts, when I had already shipped them and received an acknowledgment of being received--so then I worried they were lost. The shirts were from my brother, who passed away, so something I really didn't want to be lost.
Purchased item
T-Shirt Quilts
"The blanket is great. The quality is great. B..."
Rosemarie K.
Communication issues. Instructions say to not send notes or pictures, representative said to send notes and pictures. Big difference is that neither one elaborated. Don’t send with shirts, send in an email.
Also, received emails saying that they were cancelling my order because they haven’t received my shirts. They had been delivered one month prior and were sitting somewhere, unprocessed.
3 months from order to delivery. Much too long.
Purchased item
Premium Double-Sided T-Shirt Quilts
"Disregarded my notes. Cutting was perfect, de..."
Marie W.
I had questions and a few hiccups on my end and the staff I worked with via email were helpful and kind. Thank you so much!!!
Purchased item
T-Shirt Quilts
"We purchased 2 quilts - one for t-shirts from..."
Aviva S.
My item never came. I was told it shipped, but according to FedEx it did not. I have not been able to get any answers from customer service and they refuse to give me a refund. I was hoping to turn precious memories into a beautiful keepsake, and instead I have nothing. I am truly devastated
Purchased item
T-Shirt Quilts
"My item never came. I was told it shipped, bu..."
Jessica M.
Useless
Purchased item
T-Shirt Quilts
"Never received it - has been 3 months and no..."
Debra H.
Enjoyed the experience
Purchased item
Premium T-Shirt Quilts
"Came out beautiful. My husband loved it!"
Jennifer W.
Overall experience has been perfect!!!
Purchased item
T-Shirt Quilts
"I’ve ordered a few shirt quilts now to save s..."
Lindsay T.
The customer service people tried their best and I do not fault them. The companies morals and business practices are troubling. Would not recommend to a friend or family member.
Purchased item
T-Shirt Quilts
"I was disappointed about the lack of transpar..."
Keri Z.
Had to follow up way too much on this order.
Purchased item
Kids T-Shirt Quilts
"My son’s shirts were delivered on 10/15/25 fo..."
Lorelei I.
The updates were not in sync with the progress.
Purchased item
Fuzz Monsta® T-Shirt Quilts
"My son loved his quilt and I liked the qualit..."
Kristen G.
Look forward to another project
Purchased item
T-Shirt Quilts
"Quality blankets and amazing customer service..."
Amy H.
See other comments
Purchased item
Premium T-Shirt Quilts
"Processing time did not match what is expecte..."
Jennifer M.
Will definitely recommend!
Purchased item
T-Shirt Quilts
"Super quality!"
Donna L.
Customer service is not what I would’ve expected.
Purchased item
T-Shirt Quilts
"Very Slow, communication with customer servic..."
Annette M.
The instructions to the individuals assembling these should be more explicit. Perhaps quality control.
Purchased item
Fuzz Monsta® T-Shirt Quilts
"I ordered a quilt- batting and long arm quilt..."
Laura T.
MemoryStitch did exactly what I asked and listened to my requests.
Purchased item
Premium T-Shirt Quilts
"The quilt is beautiful and great quality! My..."
Youlie W.
Love
Purchased item
T-Shirt Quilts
"Love"
Shannon E.
I paid for embroidery service and you guys didn’t do it.
Purchased item
T-Shirt Quilts
"I paid for embroidery and you guys didn’t do..."
Anna C.
it was easy to order online
Purchased item
Fuzz Monsta® T-Shirt Quilts
"Love how my quilt turned out but the only thi..."
Adam T.
A few months after sending in our t-shirts, and we have no quilts. Being told they were sent to the wrong place (different state).
Purchased item
Double-Sided T-Shirt Quilts
"Would give zero stars, if I could. We are bei..."
Mandi W.
Easy Directions to Follow!
Purchased item
T-Shirt Quilts
"Love our quilts! They always turn out beautif..."
Caroline P.
Very easy!
Purchased item
T-Shirt Quilts
"Excellent quality, the T-shirt designs are fr..."
Peter P.
Very easy
Purchased item
Premium T-Shirt Quilts
"Very Satisfied!"
Joy F.
Everyone was proactive and responsive in making the quilt with questions that arose ‘n
Purchased item
T-Shirt Quilts
"The quilt is absolutely amazing and I sense m..."
Erica D E.
Excellent customer service
Purchased item
Premium T-Shirt Quilts
"Memory Stitch delivered a beautiful and very..."
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