Wrote customer service about our serious issue about Woolino not keeping our 3 month old baby warm, and was dismissed and not offered a warranty, "
Thanks so much for reaching out. I am sorry to hear your little one did not feel quite cozy in their sleep bag!" And told to register at a site where no prepaid shipping label was provided, "if I still wanted to move forward with a return." My baby woke up dangerously cold, twice, and this response was desperately lacking.