Honestly, every order has been taking increasingly longer than the last. What was once a couple of weeks is a month or longer. The lack of communication is also irritating. I’ve been a loyal customer for awhile, but in this economy I don’t think I’ll be back until that is strengthened out. The hair itself also looks stringier than usual. (Not all of it, but definitely enough to notice). I truly feel bad leaving this review, but it’s not fair to me and lying doesn’t do anyone any favors. Thank you for your time and products, but I just can’t deal with the headache of wondering if my order will arrive before my appointment, knowing I ordered it with more than advance notice.