Brenda S.

I purchased as a Christmas gift two weeks before the holiday shipping should have taken 3-5 days. I received it after New Years. Your advertising was off the charts 2-3 texts/emails a day. Your supply and processing of shipments should have been able to meet the demand. Reaching out to your AI Customer Service was very frustrating.

Purchased item

Beard Hydration Trio

"I bought this as a gift for my son. He told m..."

Kenneth M.

Refund my money for being double charged. Stop ignoring my requests.

Purchased item

Beard Care Kit

"I was double charged for an order I already r..."

Danielle D.

This will be the only beard oil I ever order again!

Purchased item

Beard Care Kit

"This was my first time ordering this product..."

Brandee R.

Poor customer service (given the run around) and never received items that were Christmas gifts.

Purchased item

New Complete Beard Care Kit

"NEVER RECEIVED IT"

Alvaughn J.

No

Purchased item

Respected Roots Package Protection i

"Great ❤️"

Jonette P.

Excellent

Purchased item

New Complete Beard Care Kit

"He loves it smells amazing 👏"

Michael D.

Make bigger sizes PLEASE!!

Purchased item

Beard Care Kit

"I’ve used a lot of products over the years an..."

Darrah M.

Disappointed with the overall product for the price the shampoo and beard wash could be way better

Purchased item

Beard Care Kit

"Beard wash and shampoo have no lather affect..."

Vincent M.

Love it

Purchased item

Beard Care Kit

"Good stuff"

Henry G.

Yes

Purchased item

Beard Care Kit

"Nice"

Raymond N.

Hope the next order is more timely.

Purchased item

Respected Roots Package Protection i

"Love the products but was disappointed with t..."

Monique M.

Love this product. My husband's braid is soft and lush now.

Purchased item

Beard Care Kit

"My husband and I love love the products. His..."

Collier H.

We love it !!!

Purchased item

Beard Care Kit

"My husband’s beard has been so soft since he..."

Tiloy G.

Good product

Purchased item

Beard Care Kit

"The product gave my beard a soft feel and my..."

Cheyenne J.

STILL HAVE NOT RECEIVED MY PRODUCT AND IT WAS ORDERED THE BEGINNING OF DECEMBER

Purchased item

Respected Roots Package Protection i

"I STILL HAVE NOT RECEIVED MY PRODUCT AND IT W..."

Diane B.

Looking forward to buying more products

Purchased item

Beard Care Kit

"Within just a few washes I can feel the diffe..."

Dominique L.

Nope

Purchased item

Beard Care Kit

"Great product, will definitely purchase again"

Darlene B.

Waiting on response from my grandson

Purchased item

Beard Care Kit

"This product as made a difference in the text..."

Tara H.

No

Purchased item

Beard Care Kit

"I brought this for a Christmas gift for my so..."

Jerimi C.

Will buy more

Purchased item

Beard Care Kit

"I've noticed a significant difference in my b..."

Melissa F.

Bad customer service and communication. Never in my life experienced anything like this.

Purchased item

Premium Hydration Kit

"I waited 1 month for my order. Your customer..."

Mama Y.

My husband loved it

Purchased item

Respected Roots Package Protection i

"Love it"

Latwanya G.

No one ever got back w/ me regarding a refund

Purchased item

Respected Roots Package Protection i

"Never received items."

Kentisha R.

Fast shipping and a trusted company!

Purchased item

Beard Care Kit

"My husband loves the product, I love the way..."

Marilyn B.

N/A

Purchased item

Beard Care Kit

"Great!"

Joseph W.

I used all 3 products everyday for over 2 months with NO Improvements.

Purchased item

Respected Roots Package Protection i

"After 2 months NO improvement on my beard. Th..."

Dan S.

Not at all

Purchased item

Respected Roots Package Protection i

"The product smells good but didn’t impress me..."

Jerrod T.

Never got a refund either.

Purchased item

Respected Roots Package Protection i

"I never received my package. Took a month and..."

Tonette M.

Great

Purchased item

Beard Care Kit

"My man loves it"

Natasha C.

Everything arrived in a timely fashion.

Purchased item

Beard Care Kit

"Husband loves it."

Tyquan M.

Slow deliver …great product

Purchased item

New Complete Beard Care Kit

"Other than the slow delivery…great product… I..."

H Muhammad F.

Everything I said on concern has been said.

Purchased item

Premium Shaving Kit

"Love the product. Customer service delays in..."

Taija J.

Communication and shipping was a bad experience

Purchased item

Beard Care Kit

"Product is good but shipping and communicatio..."

Kiley E.

No this box just wasnt optional

Purchased item

Respected Roots Package Protection ii

"It has a soft scent that my husband enjoys an..."

Debra T.

Shipping took too long

Purchased item

Beard Care Kit

"Very nice"

Carolyn J.

Horrible customer service

Purchased item

Respected Roots Package Protection i

"I never received the packets"

Shawn W.

AI chatbot customer service agent was trash, i felt VERY disprespected. Being IGNORED for almost a month after placing my order was infuriating. Resisting the urge to flame every single ad and post on social media can be attributed to a lack of time and a busy schedule. Going forward though, I will go out of my way to keep people from buying your products.

Purchased item

Beard Care Kit

"product smells cheap, and was delivered late...."

Tyree G.

Do away with a I response

Purchased item

Beard Care Kit

"I placed an order.I got a confirmation, waite..."

Jade J.

Arrived quickly during the holiday season.

Purchased item

Beard Care Kit

"I bought these products for my 30yr old son w..."

Leslie M.

Shipping information was delayed but overall great.

Purchased item

Beard Care Kit

"Purchased for a friend, he expressed How much..."

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