The products themselves are of good quality—they perform well and have a pleasant scent. However, my concern lies with the order fulfillment, specifically regarding the beard pick. I purchased a kit that included the pick, yet it was backordered at the time of purchase. A kit should not be marketed or sold as complete if all items are not readily available. Additionally, the issue was prolonged, as it took several weeks and multiple follow-up emails before I finally received the item.