I think, the shopping experience was comfortable, though I was excited, because I do not shop online a lot. There were also plenty of paying options, which I liked. Customer service is heart warming and cozy, and informing about the status of the order is good, I felt like I was not so far away from "the shop". Returning policy is also really transparent and clearly instructed on the website. The quality of the products is as high quality as people are speaking. :) Thank you!