Lacie R.
it was easy to place my order and it arrived quickly
Purchased item
Cloud Cotton Hoodie
"I was really excited to get my hoodie, it is..."
softserve-clothing store reviewsSee product reviews
Catherine P.
Easy!
Purchased item
Cloud Cotton Zipper
"Very cute!"
Kara S.
You never answered any of my emails about my order that you never shipped. HUGE DISAPPOINTMENT and would not recommend!
Purchased item
Cloud Cotton Hoodie
"ACTUALLY SHIP MY ORDER WHEN I PLACE IT INSTEA..."
Leslie B.
I followed the directions on the website to request a refund and never received a response from the company.
Purchased item
Cloud Cotton Hoodie
"The material attracts pet hair which is what..."
Melissa F.
This prices are great. The products are comfortable
Purchased item
Cloud Cotton Hoodie
"I absolutely love how soft and comfortable th..."
Suzanne M.
Ordering it was soooooooooo easy pick your sizes and go ;=]]
Purchased item
Cloud Cotton Hoodie
"Just got it today will be washing it tomorrow..."
Sharron M.
I’ve had compliments on the softness and color.
Purchased item
Cloud Cotton Hoodie
"My sweater is really soft and fits perfectly"
Karey B.
Love it.
Purchased item
Cloud Cotton Hoodie
"Love it."
Aldona B.
Good communication and efficient shipping.
Purchased item
Cloud Cotton Zipper
"Looks and feels like a quality product. Zipp..."
Brittany R.
Poor service response
Purchased item
Cloud Cotton Hoodie
"I did not like the material, and I cannot get..."
Tiffany K.
Super fast shipping and great quality!
Purchased item
Cloud Cotton Joggers
"These sweatpants and zip up hoodies are the s..."
Judith K.
I never received a confirmation and no phone number for you so called pay pal which is how I paid for it. I never received any emails from you finally came in the mail today. When checking you out it says you were going out of business some people never received their items. So concerned to order anything else
Purchased item
Cloud Cotton Joggers
"This is a gift for Christmas for my grand dau..."
Lana M.
As someone with vision loss, I love the simplicity from navigating the site all the way to receiving the items.
It’s not an experience everyone will have, but I feel it’s worth sharing!
Purchased item
Cloud Cotton Hoodie
"I cannot explain just how much I love my swea..."
Marianne E.
Enjoy the softness and the quick delivery.
Purchased item
Cloud Cotton Joggers
"I wish you had more colors! Love them."
Jamie L.
w
Purchased item
Cloud Cotton Hoodie
"wow"
Miranda K.
The website is very easy to navigate.
Purchased item
Cloud Cotton Zipper
"I love how soft these zip-up are!"
Kathryn K U.
I am currently waiting to hear how to exchange a black pullover hoodie for a zippered one. It wou;d be nice if returns were printed on the pages somewhere.
Purchased item
Cloud Cotton Zipper - Pre-Order
"I couldn't wait to get the hoodie on! It jus..."
Paula S.
Need to exchange sizes
Purchased item
Cloud Cotton Joggers
"These are way too small. I am waiting for a r..."
Peggy S.
Very good experience from start to finish
Purchased item
Cloud Cotton Hoodie
"I love it!!! ❤️❤️❤️"
Elizabeth A M.
Never received my order! Emailed with no response!!!!
Purchased item
Cloud Cotton Hoodie
"You could improve by making sure I get my ord..."
Melissa W.
My order was never delivered and my money was not given back.
Purchased item
Cloud Cotton Zipper
"Getting my order delivered
You haven't deliv..."
Michelle W.
So many color choices - I’m gonna have to order all of them!!!😀
Purchased item
Cloud Cotton Hoodie
"Love the material and warmth! I could live in..."
Morgan H.
I have reached out to soft serve for about 5 years about previous orders. They redeemed themselves with this order but they still owe me clothes and money.
Purchased item
Cloud Cotton Hoodie
"This is the most comfortable hoodie I’ve ever..."
Kim M.
Great company
Purchased item
Cloud Cotton Hoodie - Pre-Order
"Third hoodie I have purchased. Very soft and..."
Gennevie A.
You do not answer your emails. I want my money back. Oh and your clothes are sized WAY too small.
Purchased item
Cloud Cotton Zipper
"You could answer your fucking emails. You're..."
Dana F.
Very informative about eta
Purchased item
Cloud Cotton Zipper - Pre-Order
"This hoodie is so soft and well made. I alrea..."
Michele L.
Terrible customer service
Purchased item
Cloud Cotton Zipper - Pre-Order
"You have the absolute worst customer service..."
Alex C.
I have reported this company to the FTC, the California Attorney General's Consumer Protection Office, and the BBB. They are a scam, look at their IG where they had to turn comments off because everyone is so unsatisfied. Its only a matter of time before this company has levies and lawsuits waged against them
Purchased item
Cloud Cotton Hoodie - Pre-Order
"This is the most dogshit scam I have ever see..."
Esther O.
Great
Purchased item
Cloud Cotton Hoodie
"Great fabric"
Meredith B.
Online, easy
Purchased item
Cloud Cotton Hoodie
"Nice soft hoodie a little roomy like I wanted..."
Brady W.
No
Purchased item
Cloud Cotton Zipper - Pre-Order
"Great product, dense color. Delivery of the p..."
Bethany B.
Email marketing is relentless. I am excited to unsubscribe. Shipping took forever. Product quality not worth the cost.
Purchased item
Cloud Cotton Hoodie - Pre-Order
"The hoodie is quite sheer and far from thr so..."
Marissa J.
I really like that you recycle to make great styles.
Purchased item
Cloud Cotton Hoodie
"Super warm. Very cute and soft. Love the patt..."
Donna F.
Came quick!! Great color, super soft!!
Purchased item
Cloud Cotton Hoodie
"I just wish the furry part was on the inside"
Sara D.
Overall a very good experience
Purchased item
Cloud Cotton Hoodie
"The fabric is super comfortable and I really..."
Judie N.
DONE
Purchased item
Cloud Cotton Zipper
"Love your product no!"
Lorinda N.
Shopping was easy and I like easy.
Purchased item
Cloud Cotton Mystery Item
"I love my mystery hoodie. So soft and so comf..."
Barbara Z.
It took way longer to get my order than I expected it to take
Purchased item
Cloud Cotton Zipper - Pre-Order
"I finally got the right size XL is perfect it..."
Jesse H.
It was fast and easy, shipped quick. Just waiting for my refund now.
Purchased item
Cloud Cotton Hoodie
"Good quality just not what my wife was expect..."
Nicole M.
Had a great experience
Purchased item
Cloud Cotton Hoodie
"Awesome sweatshirt!"
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