Ordered a cake one week in advance for a major event. It never arrived.
Calls and emails were ignored, and the event went ahead with no cake.
Days later I was told it had been delivered to a neighbour, where it was taken and eaten.
The owner showed no remorse, took no responsibility, blamed the delivery company, and offered only a refund.
There is no accountability or customer care here.
Do not trust this business with important occasions.