For some reason, a busy time of the year, my order was misplaced, so I didnât get my order for a Christmas gift, but I did receive the ring in time for my granddaughterâs birthday, which really means more to me than Christmas. So everything worked out fine. I was very pleased over the communication and the Customer Service I received. Everyone was very thoughtful and apologetic for not receiving the ring in a timely manner. Thank you very much.