Alysoun W.
Poor communication with an issue
Purchased item
THE OLIVIA VELOUR HOODIE
"You could respond to emails about a failed de..."
Thumb United store reviewsSee product reviews
Jessica K.
Seamless
Purchased item
THE OLIVIA VELOUR HOODIE
"I wear it almost every day! It is good for wo..."
Kamilah C.
No response to my email requesting a refund when I never got my order.
Purchased item
THE JAMIE HOODIE
"I ordered this hoodie and never received it...."
Jodie O.
Got my order fast and the ordering process was easy.
Purchased item
JAMIE - SUSAN G. KOMEN EDITION
"My favorite hoodie ever! I want another color..."
Lesley H.
Super fast shipping- great products!
Purchased item
THE JENNY
"I love everything from this company! Iβd love..."
Lana S.
I reached out when the sizing was wrong and got no reply. The one item was correct and itβs very nice. The second item is wrong and I addressed it right away and Iβve heard nothing back.
Purchased item
THE JENNY
"I ordered an extra large and got a small. I e..."
Steven T.
Very quick
Purchased item
JAMIE - SUSAN G. KOMEN EDITION
"Love it"
Christiane S.
Fantastic
Purchased item
THE STACY FLEECE
"Love it!"
Jennifer C.
Sent me the wrong color, and to exchange I would have had to pay for return shipping when it wasn't my mistake. Not great customer service.
Purchased item
THE OLIVIA VELOUR HOODIE
"Cute hoodie. A little snug."
Amy L.
Fast shipping.
Purchased item
THE OLIVIA VELOUR HOODIE
"This is a great hoodie. I absolutely love it...."
Tenessa O.
It came very quickly after I ordered it
Purchased item
THE CASEY FLEECE
"This is my second time purchasing the hoodie..."
Lisa D.
Very happy with purchase
Purchased item
THE OLIVIA VELOUR HOODIE
"Bought 2 & love them both."
Joanna W.
Fast shipping and great communication. Excellent sale prices right now.
Purchased item
THE ULTIMATE UNISEX PULLOVER
"This is a really nice sweatshirt. Not super h..."
Suzanne B.
Website is easy to maneuver (yay!), stock seems to be consistently low (boo - I want the teal hoodie NOW! lol), and I appreciate the emails post-purchase detailing care.
Purchased item
THE FRANKIE HOODIE FOR KIDS
"I love the hoodie, but my favourite part is t..."
Nancy C.
You made me pay for my return
Purchased item
THE CASEY FLEECE
"The sizing is way off"
Heather C.
Great, easy experience.
Purchased item
THE TRUMAN FLEECE
"Love it. Wish you had it in army/olive green."
Joanne D.
I received my order in a timely fashion. However, I have been waiting to hear back from them about the colors and sizes for the Jamie hoodie for quite sometime.
Purchased item
THE ULTIMATE UNISEX PULLOVER
"I usually wear a womenβs small. I ordered th..."
Dawn M.
Very quick delivery
Purchased item
THE SALVY SHORT SLEEVE HOODIE PULLOVER
"Love the pockets!!"
Barry K.
Terrible customer service, would not issue a refund for a defective product. Have to take it up with the credit card company.
Purchased item
THE TRUMAN FLEECE
"Utter crap. Torn, shrunk, useless, would not..."
Tracy M.
Great camo sweatshirts. You may need to size up or two sizes only because the waist is very snug. Product otherwise is great
Purchased item
CAMOUFLAGE HOODIES
"Absolutely LOVE the blue camo. Well made. The..."
Amanda R.
Second purchase from them and the first time I had a wonderful experience so I'm hoping to repeat the experience soon!
Purchased item
THE JENNY
"The hoodie is amazing. The inside pockets are..."
Lee Z.
Nope
Purchased item
CAMOUFLAGE HOODIES
"I bought this for my sonβs 47th birthday, and..."
Kerry B.
Will only purchase if on sale/discount. Delivery was fast.
Purchased item
THE JAMIE HOODIE
"Nice sweatshirt but i think its VERY overpric..."
Jolene S.
I purchased a second hoodie and after the purchase saw an email with a discount code. I emailed the company and they applied a discount to the order I had already place. So nice!
Purchased item
THE CASEY FLEECE
"Love it so much I told all my friends and ord..."
Angela H.
Keep producing great products!
Purchased item
THE MASON VELOUR MENS HOODIE
"This is my second one, misplaced the last one..."
Melanie S.
Quick and easy shopping and delivery!
Purchased item
THE CASEY FLEECE
"The Thumb Hoodies are so soft and comfy! The..."
Krista N.
Returns are not the easiest and customer service doesn't respond within a few days, though granted this is the holidays so I can understand. The customer service rep was very kind however and did offer me a wonderful deal on my return - just haven't seen it yet or heard from them since, and it's been awhile.
Purchased item
THE SADIYA VELOUR
"I returned this for a smaller size but haven'..."
James M.
Thumbs the best
Purchased item
THE MASON VELOUR MENS HOODIE
"Soft. Fits well. It turns heads. Great stuff"
Marcie N.
Great service.
Purchased item
THE SALVY SHORT SLEEVE HOODIE PULLOVER
"Great size and quality."
Irma S.
No customer service. :(
Purchased item
THE JENNY
"I love this sweatshirt which I had previously..."
Nola S.
Happy to get the hoodie on sale.
Purchased item
CAMOUFLAGE HOODIES
"It is a beautiful hoodie, unfortunately I got..."
Crystal M.
Easy to shop, size charts are hard to find/not easily available on all items.
Purchased item
CAMOUFLAGE HOODIES
"Great quality hoodies! Very Warm and cozy!"
Yvette F.
Quick and easy shipped really fast.
Purchased item
THE SADIYA VELOUR
"Keeps you nice and warm."
Shari A.
Handled my exchange without a problem and kept me informed about replacement
Purchased item
THE CASEY FLEECE
"Just right. Love the pockets and how comforta..."
Lisa B.
Good
Purchased item
THE JAMIE HOODIE
"Awesome"
Stephanie P.
πππππππ
Purchased item
MENS 6 POCKET PANT
"Fit great and it's so soft and comfy!"
Christopher F.
Great service, great product!
Purchased item
THE CASEY FLEECE
"Love the fit and the comfort it provides!"
Barbara W.
Everything was easy and shipping wasnβt that long!
Purchased item
THE CASEY FLEECE
"I didnβt expect the hood to be half the size..."
Lore L.
Customer service unresponsive.
Purchased item
THE ULTIMATE UNISEX PULLOVER
"Bought this hoodie as gift. Recipient wanted..."
Vicki C.
Dandy
Purchased item
THE JAMIE HOODIE
"I love these hoodies and itβs fun to get a co..."
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