I had a hard time tracking. I don’t like the apps that you have to download to figure out where your ring was. so I did think that this company was a scam! but I reached out to the company and a wonderful person wrote me back but couldn’t help me with my destination!? where my tracking was ? they just gave me more apps to download, which was really annoying but before you know it, it showed up at the door so I didn’t really get help from the Company. It just was I lucky it showed up