I was initially excited to support a local brand, which I genuinely liked. Unfortunately, my overall experience was completely overshadowed by the extremely rude and unprofessional customer service. I was met with a dismissive attitude and poor communication throughout, which was honestly disappointing. As a customer, I expected a basic level of respect and professionalism, but sadly, that wasn’t the case. I hope your team takes this feedback seriously and works on improving how you treat your c