They actively respond to inquiries and confirm specifications before purchase. However, if the delivered product does not match the online listing, despite prior confirmation, you will not receive any resolution for your concerns.
Purchased item
Hipology Waist & Hip Care Electric Cushion
"The Elegant Gray Hipology Waist & Hip Care Electric Cushion (Order #54139)..."
Karen M.
My case came dented and no invoice or instructions included. Wrote to customer service and called, no response.
Purchased item
Biomax Pro Terahertz Therapy Wand
"Mine came damaged and NO ONE has returned my calls or emails. No instructio..."
Christine B.
Wish they would extend their return. During the holidays.
"I sent it back for a refund and have never received it"
Helge P.
Easy and safe
Purchased item
Halipax Heated Micro Steam Eye Mask Device
"It is stiff and does not really fitt my face.
Could have wanted it heated..."
Deborah D.
good
Purchased item
Halipax Ultrasonic Mesh Nebulizer
"Great product! It works very well and is high quality materials."
Jeffrey M.
Only problem I experienced was with shipping seemed like the scheduled ship date would come and go. They were backed up, but they were good at explaining it to me. Thank you
Purchased item
CERVITRAX Gen-2 Cervical Traction Collar
"Once I received it and the very first time I felt relief. I had a pinched n..."
Susan E.
You sent me the wrong product...see previous review and message. I an VERY disappointed and would not be able to buy again from your company. What to do??
Purchased item
JAWZEN TMJ Relief Tool
"Your company sent me the wrong product all together!
I ordered the TMJ heat..."
Jeremi S.
easy
Purchased item
Cervitrax Gen-2 Neck Traction Collar
"Great relief of slipped discs in neck"
Jamile S.
Fast delivery
Purchased item
Biomax Pro Terahertz Therapy Wand
"Needs more information about the use of machine in the manual
Very poor in..."