very cut and dried. It just took a long time to get and it came from Singapore.
Purchased item
Revolution Plus for Cats, 5.6 - 11 lbs
"This product was for an outside feral who now..."
Greg W.Verified
I canceled my subscription but still receiving product.
Purchased item
NexGard Chewables for Dogs - 3 Months
"I canceled my subscription and you still keep..."
Vestacha K.Verified
shipping was faster than i expected
Purchased item
Revolution Topical for Cats - 3 Months
"Shipping was faster than i expected"
James B.Verified
The auto reorder is working good for me
Purchased item
NexGard Spectra Chewable - 3 Months
"Great price And auto reorder is keeping my do..."
George A.Verified
Excellent
Purchased item
NexGard Chewables for Dogs - 6 Months
"Delivery to USA in under two weeks, better ti..."
Alice S.Verified
I was looking for a particular product, found it, ordered it, and the delivery time was much faster than expected.
Purchased item
Revolution Plus for Cats, 5.6 - 11 lbs
"I thought I would be waiting for some time fo..."
Donald T.Verified
Lower prices that other pet stores charge. The 3 pack makes the charge easier to handle.
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Dog eats it quickly."
Andrea S.Verified
I wish I knew it was coming from China. I wouldn't have ordered it.
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"My dog used to chew the pills right upbut she..."
Monica B.Verified
Received wrong order and reached out to get rectified and it didn’t
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"I ordered 11-22 lbs and received wrong dose (..."
Val M.Verified
Shopping was clear and good process.
Purchased item
NexGard Chewables for Dogs - 6 Months
"The ordering was a good process, the medicine..."
Michael R.Verified
No communication
Purchased item
NexGard Chewables for Dogs - 6 Months
"Too expensive
Canada vet much cheaper"
Debbie G.Verified
Great
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Takes awhile to get here snail mail. However..."
Cecilia W.Verified
thank you for making it easy
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"thank you"
Alma Martha O.Verified
.
Purchased item
NexGard Spectra Chewable - 3 Months
"."
Gina M.Verified
Done
Purchased item
NexGard Chewables for Dogs - 6 Months
"Been trying to get Nexgard for Jazz my dog fo..."
Steve H.Verified
No issues!
Purchased item
NexGard Spectra Chewable - 3 Months
"No issues, great price!"
Marla D.Verified
No complaints, it's all good.
Purchased item
NexGard Chewables for Dogs - 6 Months
"Was glad to get it, it's fle and tick season..."
Teresa H.Verified
Easy transaction. Received product exactly as described.
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Prescription flea treatment without the trip..."
Linda B.Verified
Great prices and great product, but my order was not paused as requested
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"I had my subscription on pause for six months..."
Don L.Verified
Great service and no delays on shipping! Love it!!!
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Great service! No delays on shipping! Love it..."
Lisa M.Verified
Easy, no RX required, same medication.
Purchased item
NexGard Chewables for Dogs - 3 Months
"I am so happy to have discovered this site! I..."
Sharon U.Verified
This company has stellar customer service, is quick to respond, and the prices are great. Shipping is a little slow but items always arrives well packaged and protected.
Purchased item
Revolution Plus for Cats, 5.6 - 11 lbs
"This has worked great for our cat. No fleas o..."
Stacey M.Verified
I never got it
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"I never received it"
Ellen B.Verified
Easy!!
Purchased item
NexGard Chewables for Dogs - 6 Months
"Great product, great service. Thank you!!!!"
Keith R.Verified
Package has still not arrived. I sent emails asking when it would. Have yet to receive an answer! Poor customer service. Not idea on if the product works....
Purchased item
NexGard Chewables for Dogs - 3 Months
"Still waiting for packages to show up!"
Lisa S.Verified
Never received order
Purchased item
Revolution Plus for Cats, 5.6 - 11 lbs
"Never received my order. You have not respond..."
Phillip M.Verified
works great
Purchased item
NexGard Chewables for Dogs - 6 Months
"got them and they seam to be working"
Ryan R.Verified
Great customer experience. The latest shipping was a few days late but this is not typical.
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Great product. Shipping was a few days late f..."
Danny F.Verified
Horrible customer service- a couple days after I placed the order my beloved dog died. I contacted the company via email immediately and tried to cancel it- my email was ignored and more than 2 -1/2 weeks after my dog died the order arrived.
Purchased item
NexGard Spectra Chewable - 3 Months
"My dog died while the order was being process..."
Allison M.Verified
Easy
Purchased item
NexGard Spectra Chewable - 3 Months
"Just as expected"
John S.Verified
You dont listen to the customer and there is no concept of customer service. Instead, all I got was a contract telephone operator
Purchased item
NexGard Chewables for Dogs - 3 Months
"My dog died of cancer in December, and you co..."
Thomas M.Verified
none
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"none"
Robert P.Verified
Easy ordering
Purchased item
NexGard Chewables for Dogs - 6 Months
"Arrived in excellent condition"
Luanne S.Verified
Easy to order online. Thank you!
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Although Simparica Trio works well, I still w..."
Debbie K.Verified
Easy
Purchased item
Revolution Topical for Dogs - 3 Months
"Used it for years works well."
Aimee M.Verified
Easy to navigate site.
Purchased item
Revolution Topical for Dogs - 3 Months
"Excellent product, works great on my dog."
Jon C.Verified
The only hard part was waiting for the shipment.
Purchased item
Revolution Plus for Cats, 5.6 - 11 lbs
"I like that a prescription for commonly used..."
Jerry B.Verified
Ok
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"The dog eats it like candy"
Hannah T.Verified
Like I said I had an error in the re-ordering but the staff was attentive and responsive. Great experience!
Purchased item
Simparica Trio Chewable for Dogs - 3 Months
"Great service. I made a mistake while re-orde..."