The Dark Pictures Gear Store store reviewsSee product reviews

I really enjoyed this shirt, and its exactly as pictured!

Order was fast and the hat is great.

Easy to checkout, great site, just prices and shipping need to be adjusted. Just little high.

Dark Pictures merch is delectable, I can't wait to see what else pops up later down the line!

Sencillo sistema de compra. Rápido envío y bien empaquetado.

Easy to navigate and select what I wanted. The duty upon receipt was rather much (hence the reduction of 1 star) but I’m invested in the Dark Anthologies games so it was a small price to pay to have official merch

💕

Items came quickly, weren't damaged in transit so that was awesome 😁 I do wish y'all had more merch cuz I love this series so much I wish I could get more things with the logo and game themed things. (I know I missed out on the limited edition stuff 😔)

Love it

The site is well done, order and return are clear

Very happy with quality & delivery

Only thing I wish was different was a US based store so that shipping wasnt very expensive.

Very easy to navigate and has very well made gear from the games I love so much. Will be shopping again in the future!

Everything was great, shipping was pricey, but not the stores fault in anyway, still arrived very fast and looks amazing

Easy to navigate and good stock

The shipping was very fast, everything was nicely packaged and the quality high. Would buy again!

Discount code was really appreciated. Shipping was free as it could be dropped of at a DHL pick-up point! Only minor points for improvement where the packaging as it was a boring brown paper bag, which could be easily torn apart. Also, i received a different discount code after purchasing 4 items at the same time. which is weird to me

I like the store, I wish there was more stuff. The shipping is a little high though for the size of the package.

I ordered six packs of cards and two pins as part of a group order with friends due to the excessive shipping charges. Due to an apparent error in the shop, there was only one card pack left. Instead of working with me or making any effort to make it right, Emil shipped anyway, sent a dismissive email, and ignored multiple emails in return. So now I don’t only have 5 disappointed friends, but I paid excessive shipping I wouldn’t have. An error is one thing. Bad customer service is another.

A lot of the products (particularly the clothing items) are far too overpriced for what they are worth. A lot of the designs on the clothing merch are also very subtle, and thus there should be more merch options that have more obvious designs (and designs that are printed on the front rather than the back of the clothes). Also, the store should be more transparent with subscribers when it changes its schedule (like when the store first opened and changed the hour of the opening last minute).

:)

Quick shipping

From purchasing the products online to the quick shipping, every aspect about ordering from this store has been a positive and high quality experience.

Only thing I didn’t like was the shipping cost

Shipping is way to pricey, ordering an £18 poster and having to pay £22 in shipping is… not good

The Dark Pictures Gear Store is absolutely fantastic! The support team is amazing – they respond very quickly and are super helpful. Everything went perfectly, and I couldn’t be happier with my experience. Definitely 5 stars! ❤️❤️❤️

Simple with no problems. Easy navigation.

Great user friendly experience! Can't wait for more products to be added down the line!

Arrived quickly!! Had some trouble ordering when the store just opened though.

besides a hiccup with the opening of the store the ordering process was easy and shipping was quick. I'll definitely shop again!

I can’t wait for more products to be added to the gear store

Glad this store came to light. Hope to see more stuff added to the store and a few ideas myself of what many people will like :)

Was very surprised by the cost of shipping but the order process was simple

Fast delivery.

Can’t wait for more merch!

I wanted to order 3 posters, but this wasn‘t possible. So I ordered two and the third in a separate order. So sadly I had to pay the deliverycosts twice.

I ordered within minutes of the store opening and did not have a single problem. Wish there was more stuff, though! Hopefully soon.