My experience with Fat Boy Bikes was excellent from start to finish. From the first phone call, the team was friendly, helpful, and made the whole process easy. When we went to pick up the bike, everything was ready to go. Later, my son went back with a few questions and needed a foot-peg replaced — they took care of it on the spot, free of charge! It's rare to come across such genuine customer service these days. I wouldn’t hesitate to shop with them again.