Brian G.Verified
Great product
Purchased item
Shipping Protection
"She loved it"
Ivy Hearts store reviewsSee product reviews
Sarah R.Verified
The purchase was super easy
Purchased item
Clover Necklace + Rose Gift Box
"Love the necklace and the concept of the necklace, my husband bought it for..."
Randall W.Verified
The actual shopping was ok, I didn't want package protection and when I went to take it off, went back to make sure I had the right item it was put back on and I didn't notice till after I had paid. The tracking was an absolute nightmare as it never told me it was out for delivery or where the package was once it got over to the untied states, only that it was out for delivery and delivered within 6 hours when checking it before, still stated it was recieved by host country
Purchased item
Shipping Protection
"The gift box was opened and the rose pedals were everywhere, I had to figur..."
Christian F.Verified
Never got my order
Purchased item
Shipping Protection
"Never got my order!"
Joseph P.Verified
I never recieved my item
Purchased item
Clover Necklace + Rose Gift Box
"I never recieved my item!"
Raul L.Verified
🫶🏼
Purchased item
Shipping Protection
"Nice chain !"
Sergio A.Verified
Took long to receive
Purchased item
Shipping Protection
"Ah"
Jason J.Verified
Again ordered early December for a Christmas gift for my wife did not show up until the 29th and all you offered me was a discount on my next order which will not happen…
Purchased item
Shipping Protection
"Ordered early December did not show up till after Christmas so ruined that..."
Joshua M.Verified
Garbage customer service
Purchased item
Shipping Protection
"Ordered over a month ago and still haven’t received it or anything about my..."
Gariel D.Verified
Very quick
Purchased item
Clover Necklace + Rose Gift Box
"I received it and I really love it, thank you so much I hope I will buy oth..."
Annelise Barbara G.Verified
Encantada!
Purchased item
Clover Necklace + Rose Gift Box
"Bella, delicada y bna calidad"
Alpana P.Verified
Never received my order. I will like a refund and also will not order again.
Purchased item
Shipping Protection
"Never received my order"
Madeline D.Verified
No problems with ordering.
Purchased item
Shipping Protection
"Came on time and in perfect condition"
Jason N.Verified
Item never arrived. I ordered this item a month ago rh before Christmas and it is still not here. I write this as of Jan 9th. Order was placed on Dec 1. Terrible.
Purchased item
Customized Heart Necklace
"Item never arrived. I ordered this item a month ago rh before Christmas and..."
Joseph Z.Verified
Never received item
Purchased item
Clover Necklace + Rose Gift Box
"Never received item took my money"
Linda A.Verified
Great shipping and boxing!!
Purchased item
Shipping Protection
"For my daughter. In honor of her four dogs. She loves it"
Brandon A.Verified
Order came in 2 weeks after Christmas. Not happy.
Purchased item
🎁 Hug Ring (100% off)
"Order came in 2 weeks after Christmas. Not happy."
Joseph H.Verified
transparency would be great. Inform the customers that you're selling goods from over seas in united states. That shipping will take on average 10 to 15 business days to receive the items purchased. Its basically Avon at higher prices.
Purchased item
Shipping Protection
"took much longer than expected to arrive but it arrived the day before Chri..."
Hunter M.Verified
Never received purchased product
Purchased item
Clover Necklace + Rose Gift Box
"Never received purchased product"
Pj M.Verified
Product broke when taking out box
Purchased item
Clover Necklace + Rose Gift Box
"It broke I would like to return"
Tristan H.Verified
The necklace was too short it’s hard to tell in pictures the exact length. Adding that info would be great for future reference. The pendant on the other hand 🔥different.
Purchased item
Clover Necklace + Rose Gift Box
"The necklace was too short , in videos and pictures it was hard to tell the..."
Luis S.Verified
Not to bad on the timing
Purchased item
Clover Necklace + Rose Gift Box
"It's hard to open and close the pendant from clover to hearts and the box w..."
Greg R.Verified
I never received item
Purchased item
Shipping Protection
"I never received the gift and I don’t kno how to ask for refund"
Jesus C.Verified
Delivery takes over 1 month
Purchased item
Shipping Protection
"Horrible delivery. Took over 1 month"
Jason S.Verified
it went as well as expected
Purchased item
Clover Necklace + Rose Gift Box
"Delivery was late as originally guaranteed"
Kelly R.Verified
HORRIBLE CUSTOMER SERVICE !!! PRODUCT NOT AS DESCRIBED ! ORDERED ON DEC 2
( SHIPPED FROM CHINA DEC 12 )
DELIVERED A WEEK (( AFTER )) CHRISTMAS !!! ASHLEY STATED SHE WOULD ISSUE A REFUND FOR THE LACK OF CUSTOMER SERVICE AND THE ENTIRE SITUATION ( I NEVER RECIEVED A REFUND ) I SENT MULTIPLE EMAILS THAT WERE NEVER RESPONDED TO ! I WILL NEVER ORDER FROM YOUR COMPANY AGAIN !!! VERY DISSAPOINTED !!!
Purchased item
Clover Necklace + Rose Gift Box
"HORRIBLE CUSTOMER SERVICE !!! PRODUCT NOT AS DESCRIBED ! ORDERED ON DEC 2..."
Eduardo A.Verified
Loved
Purchased item
Clover Adjustable Bracelet
"Great but little late than expected"
Jason G.Verified
Completely dissatisfied.
Purchased item
Clover Necklace + Rose Gift Box
"The necklace arrived on time, the bracelet arrived very late, the gift box..."
Courtney D.Verified
I don’t have my order and it’s been over a month. I am so upset that this item is doll not in my possession.
Purchased item
Shipping Protection
"I still haven’t received my order. This was a Christmas present it’s been o..."
Jamaal S.Verified
Took to long I got items after the new year and I ordered it 2 months prior
Purchased item
Shipping Protection
"Well neither item came in the box and the bracelet doesn’t really flow on m..."
Noë M.Verified
Emailed a problem and never heard back and it’s been weeks
Purchased item
Clover Necklace + Rose Gift Box
"Never got the box and emailed and never heard back and came much later then..."
Samuel W.Verified
Easy
Purchased item
Clover Necklace + Rose Gift Box
"She loved it !!!"
Malik B.Verified
Custom service never replied to me.
Purchased item
Personalized Heart Family Necklace
"My purchase order never came. Only the free gift."
Marissa F.Verified
Looks a little cheaper in person
Purchased item
Clover Adjustable Bracelet
"Tracking the shipping was horrible. It took a longer than expected to get t..."
Chris B.Verified
Experience was fine
Purchased item
Clover Adjustable Bracelet
"Get what you pay for."
Brandon B.Verified
I would like a full refund
Purchased item
Shipping Protection
"The box was crushed. The jewelry is already peeling"
Christopher R.Verified
Wonderful
Purchased item
Shipping Protection
"It was great!!!"
Jennifer M.Verified
It was an easy order!
Purchased item
Clover Necklace + Rose Gift Box
"My mother in law loved the necklace. I would suggest using a different shi..."
Jennifer A.Verified
Necklace broke very delicate
Purchased item
Shipping Protection
"Necklace broke very delicate."
Cross H.Verified
The ordered product arrived broken and is not what I expected to receive
Purchased item
Shipping Protection
"The ordered product arrived broken and is not what I expected to receive"
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