Xavier W.Verified
Terrible won’t shop here again
Purchased item
Clover Necklace + Rose Gift Box
"Ruined my Valentine’s Day
I placed my order mid January 2025
The gift didn..."
Ivy Hearts store reviewsSee product reviews
Gail G.Verified
Fair
Purchased item
To My Daughter Four Leaf Clover Necklace
"Beautiful product, as shown"
Steven B.Verified
Great experience. I would recommend to anyone looking to buy a personal necklace for their loved one.
Purchased item
Love Letter Necklace + Rose Gift Box
"She loves the look and the idea of the little letter inside. Made her very..."
Joyce M.Verified
Love it!
Purchased item
Clover Necklace + Rose Gift Box
"Love it!"
Ellen F.Verified
I ordered and they arrived. They took a little longer to ship, but it was fine.
Purchased item
Clover Necklace + Rose Gift Box
"I bought 2! One for my daughter and one for my daughter in law. They love t..."
Andres P.Verified
It was an amazing gift for my wife, thank you very much.
Purchased item
Shipping Protection
"It was an amazing gift for my wife, thank you very much."
Jennifer A.Verified
Great
Purchased item
Shipping Protection
"I love it !!!"
David H.Verified
I appreciated that they were informative regarding the later than expected delivery date
Purchased item
Clover Necklace + Rose Gift Box
"My girlfriend loves it and was very pleasantly surprised with it. I was hop..."
Sean M.Verified
Don’t waste your money
Purchased item
Shipping Protection
"Took over 3 weeks to receive and the magnet does not hold the charm in the..."
Lynette B.Verified
Order was never received
Purchased item
Clover Necklace + Rose Gift Box
"I never received an order, so I have nothing to rate"
Jeffery R.Verified
It took 3 months to get my order.
Purchased item
Clover Necklace + Rose Gift Box
"It took 3 months to get my order."
Jesus V.Verified
Never received my product!
Purchased item
🎁 Hug Ring (100% off)
"Never received my product!"
Ryan G.Verified
You took my money and I never received my product. It has been since December 2024.
I wrote to this company 3 times now. Over $250 worth of product.
This was a Christmas present for my wife and daughter that never arrived.
Purchased item
Shipping Protection
"You stole my money and I never received my product. My wife and daughter n..."
Snezhanna S.Verified
Order #5371 was damaged, 4 emails have been sent to your support email to resolve the issue, to date there has been no actual solution or a response from your company.
Purchased item
Shipping Protection
"Order #5371 was damaged, 4 emails have been sent to your support email to r..."
Jonathan T.Verified
I made an error and the customer service reps were able to help me and fix it.
Purchased item
Shipping Protection
"I wasn’t sure how my wife would react to the necklace but she loved it"
Jason L.Verified
Poor quality. Hinging not made well and so clovers do not close evenly… do not recommend buying.
Purchased item
Clover Necklace + Rose Gift Box
"Poor quality. The spacing between clovers does not close anll the way due t..."
Carol H.Verified
Easy to shop
Purchased item
Clover Necklace + Rose Gift Box
"It's beautiful and I am happy yo received it for Valentine's from my husban..."
Sarah D.Verified
Kept me in the loop every step of the way. Beautiful products. ❤️
Purchased item
Shipping Protection
"Shipping took a little longer than expected but was safe and well packaged,..."
Michael W.Verified
Ivy hearts sucks. Worst company I've ever dealt with. Stay far away
Purchased item
Shipping Protection
"Came a month late after asking for a refund 3 times before package was sent..."
Talia G.Verified
This store is a sham! I placed my order on 12/10/24 and I never received them. I have tried contacting customer service over a dozen times and I still have not received my necklaces or a refund. Do not order from them!
Purchased item
Legacy Personalized Name Necklace
"This store is a sham! I placed my order on 12/10/24 and have tried contacti..."
Manal M.Verified
i am not satisfied with the quality
Purchased item
Shipping Protection
"Unfortunately, one of three necklaces which i had bought as a matching piec..."
Winnie C.Verified
shipping took forever.
Purchased item
Clover Necklace + Rose Gift Box
"I got the necklace very late...over a month late.
The magnet on the heart..."
Justice W.Verified
Shipping took a long time
Purchased item
Personalized Projection Necklace
"Good product. Shipping took a while but it got here."
Jess R.Verified
Did not receive a rep[lacement
Purchased item
Shipping Protection
"Doesn't work as advertised"
Theodore S.Verified
Average
Purchased item
Shipping Protection
"I ordered the necklace and it was a Christmas gift. I ordered the necklace..."
Diana L.Verified
Horrible
Purchased item
Clover Adjustable Bracelet
"Took 2 months to get this bracelet. Horrible customer service"
Kathleen G.Verified
No issues. Everything went smoothly.
Purchased item
Clover Necklace + Rose Gift Box
"Love my necklace and how it can be worn 2 different ways. I have received s..."
Broderick M.Verified
Took forever to deliver... 6-7 weeks
Purchased item
Clover Adjustable Bracelet
"Took forever to deliver... 6-7 weeks"
Jeniffer O.Verified
Horrible customer service! No one ever gets back to you!
Purchased item
Clover Necklace + Rose Gift Box
"Very upset that I have reached out several times and I have been ignored. N..."
Cpt Raymond L.Verified
Horrible I was promised a Christmas delivery and didn’t receive until another month later
Purchased item
Clover Necklace + Rose Gift Box
"Horrible, I tried to get this for my wife for Christmas and the order didn’..."
Ken C.Verified
Fix the tracking notifications
Purchased item
Personalized Disc Necklace
"Lovely product, but it arrived a month late and the tracking number never w..."
Hutch D.Verified
I’ve tried to contact the support team to return my order TWICE and no response. I have gotten 2 emails reminding me to review it though…not sure what the deal is here.
Purchased item
Clover Necklace + Rose Gift Box
"I cannot reach customer service at all! I have been wanting to return my or..."
Zac A.Verified
Same reasons as my shipping comments. Your customer service was non responsive to outreach efforts. Your shipping was delayed and the package arrived after Christmas. A full 3 weeks is crazy for an in stock item which was prepaid for. Not happy at all. Mad just typing this to you people.
Purchased item
Shipping Protection
"Shipping was horrible. You did not deliver this item as advertised or on t..."
Juan A.Verified
Great small business that wli would gladly support.
Purchased item
Clover Adjustable Bracelet
"My wife loved it!!"
David M.Verified
Horrible customer service that makes excuses for the fact that I never received the item despite waiting 3 months
Purchased item
Personalized Heart Family Necklace
"Never received it."
James N.Verified
Seriously - save yourself the frustration and shop elsewhere. You'll wish you had.
Purchased item
Shipping Protection
"Ordered with a guarantee delivery by Christmas. Received a month later in..."
Kevin J.Verified
Ordering seemed easy enough, but the purchase was no where near my expectations.
Purchased item
Personalized Heart Family Necklace
"The purchase was for a Christmas present and didn’t arrive until late Janua..."
Joel C.Verified
Never received my order, order number 8651
Purchased item
Clover Necklace + Rose Gift Box
"I never received my order. And I never got a response from you when I reach..."
Jennifer P.Verified
Took forever to receive and the quality of the necklace is cheap
Purchased item
Personalized Heart Family Necklace
"It’s very difficult to read the names. Very poor quality!"
Heather P.Verified
Long shipping
Purchased item
Clover Necklace + Rose Gift Box
"Took much longer to ship than I anticipated
The mechanism to change from cl..."
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