The product is not as pictured, and it does not work.
Purchased item
SmartRope Rookie Donut Blue
"The donuts are missing and i cannot get them..."
Sid O.Verified
Terrible experience
Purchased item
SmartRope Rookie Donut Pink
"No English instructions. Unacceptable. I l..."
Jennean E.Verified
Easy. Fast shipping.
Purchased item
Desk Lamp AETHER Green
"After wondering why it was over $400, but try..."
Kenneth K.Verified
I have nothing to show for my experience except the cost of an item that never arrived!!!!!!!!!!!!!!!!!!!!
Purchased item
SmartRope LED Chrome
"I have no experience because the item I order..."
Vincent C.Verified
Really Bad… have a surprise custom study… 28€ for a 60€ command… Wand to avoid using Amazon like everyone… not a good idea
Purchased item
SmartRope Rookie Donut Black
"Nice Rope ! Easy app ! Fun to use and follow..."
Chris R.Verified
I'm trying to initiate a review but your help desk won't reply to my email.
Purchased item
Desk Lamp AETHER Gray
"I'm trying to initiate a return but your help..."
Robert M.Verified
Overseas order that wasn’t too long in arriving. I was a little concerned that there was a delay because you can’t ship batteries that are usually included in the order. I sent a message for clarification and I really didn’t need to because the team was on it. The order arrived the next day.
Purchased item
SmartRope Rookie Donut Black
"Perfect! I skip daily and this is a replaceme..."
Felipe F.Verified
Fast and professional!
Purchased item
SmartRope Rookie Donut Coral
"I have not tried yet but I love the brand so..."
Molly H.Verified
Easy to navigate.
Clear description
Good price
Purchased item
SmartRope Rookie Donut Coral
"Getting back into movement after being retire..."
Lisa M.Verified
No contact service phone number provided
Purchased item
SmartRope Rookie Donut Coral
"I can’t get it to pair w the Bluetooth. No he..."
Louise I.Verified
Very frustrating
Purchased item
SmartRope Donut Kit for Rookie
"I was sold only half the product and when I r..."
Carolyn R.Verified
Quick delivery as well advertised.
Purchased item
SmartRope Rookie Donut Pink
"Love it, works for help in strengthening my a..."
Eduardo R.Verified
Saw your product on the Today show and knew I had to get one.
Purchased item
SmartRope Rookie Donut Coral
"Being a senior, it really is great for gettin..."
Patricia B.Verified
Love it
Purchased item
SmartRope Rookie Coral
"It was a great product"
Nancy H.Verified
Never received
Purchased item
SmartRope Rookie Donut Black
"Never received?"
Tammy T.Verified
it was excellent, when I ordered the extra donates, they sent me an email saying that a set already came with the rope which was very nice instead of me buying another set... very good customer service!
Purchased item
SmartRope Rookie Donut Coral
"Love this, I can jump rope inside without it..."
Nancy H.Verified
It felt very personal. They reached out to me when I purchased an extra accessory that was already included and immediately credited my account.
Purchased item
SmartRope Rookie Donut Blue
"A great way to get my HIIT in!"
Julia C.Verified
Easy ordering , fast shipping
Purchased item
SmartRope Rookie Donut Black
"Excellent product !"
Kathy C.Verified
No issues ordering, in fact I ordered the donut rings separately not realizing they came with the beginner set and they contacted me, informed me of my error. Refunded me the money. Super cool.
Purchased item
SmartRope Rookie Donut Blue
"These are great! I have an older townhome wi..."
John D.Verified
Seriously - I clicked a link?
Purchased item
SmartRope Rookie Donut Black
"Bad weather has inhibited use... I do have th..."
Sheri P.Verified
No issues
Purchased item
SmartRope Rookie Donut Coral
"Only had opportunity to use a couple times, b..."
Marlene R.Verified
Excellent service
Purchased item
SmartRope Rookie Donut Blue
"Amazing customer service, company and excelle..."