Not really happy with the way it feel. I followed the instructions, left my face damp after washing used a pea size of the tallow and it just lays on my face for hours. Not sure if this is how is should work. I have sent one email about this, going to try it again just to see if it will work. I'm trying to use this a.m. and p.m. If after the next couple of weeks I'm still unhappy, I'll ask for a refund.