Hüga Collective Store review | Loox

Hüga Collective store reviewsSee product reviews

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Catherine G.
Huga Collective customer service is exceptional. Ordering was a breeze. If only all experiences were as supportive and positive as these folks. They do it right.
Serenity Glow Washi Paper Floor Lamp
Purchased item
Serenity Glow Washi Paper Floor Lamp
"My handmade Washi paper floor lamp is a treas..."
Suzie P.
Shipping took longer than expected
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Aesthetically, the lamp is great but it is de..."
Shelley M.
Everything went well.
Luna Washi Paper Pendant Shade
Purchased item
Luna Washi Paper Pendant Shade
"Wanted a big statement light for our new buil..."
Julia G.
It was great.
Zephyr Ceiling Lamp
Purchased item
Zephyr Ceiling Lamp
"Nice quality!"
Laurie C.
Bad customer service
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"I contacted customer service because I receiv..."
Molly G.
Would appreciate their support team acknowledging my inquiry about my broken item. I have only received requests to review the item but no response otherwise.
Ellipse Washi Paper Pendant Lampshade
Purchased item
Ellipse Washi Paper Pendant Lampshade
"I loved the lamp in theory but the part where..."
Henriette B.
Delivery was too slow
Ellipse Washi Paper Pendant Lampshade
Purchased item
Ellipse Washi Paper Pendant Lampshade
"Love it"
Shannon B.
Not getting my full refund is disappointing.
Panthella Table Lamp
Purchased item
Panthella Table Lamp
"The lamp looks more sleek in photos, not grea..."
Victoria C.
The whole process was straightforward and I appreciate the simple but secure packaging and clear instructions,
Ellipse Washi Paper Pendant Lampshade
Purchased item
Ellipse Washi Paper Pendant Lampshade
"For the price, I was happy with the quality!..."
Hye Seon J.
The return process is incredibly frustrating and slow and feels like this brand is a scam
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"You delivered to me a defective lamp that won..."
Vanna N.
Fast and well boxed
Curva Candle Warmer Lamp
Purchased item
Curva Candle Warmer Lamp
"Like the timer and dimmer"
Iman F.
Yeaaaah
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Good product, appears as advertised. There is..."
Scott S.
Love it.
Serenity Glow Washi Paper Floor Lamp
Purchased item
Serenity Glow Washi Paper Floor Lamp
"Easy set up. Beautiful look"
Haley P.
Shipping & tracking wasn't accurate and I had to ask for a replacement due to it getting lost in the mail. However, customer service was amazing and very helpful.
Zephyr Ceiling Lamp
Purchased item
Zephyr Ceiling Lamp
"Love the lamp!! Shipping was a nightmare thou..."
Victor G.
I will become a regular customer as we are trying to furnish our home. Thank you!!!
Mandarin Dream Table Lamp
Purchased item
Mandarin Dream Table Lamp
"Gorgeous lamp! Delivered quickly and a great..."
Marcelo S.
Great products!
Panthella Table Lamp
Purchased item
Panthella Table Lamp
"Love this lamp. Completely elevates the look..."
Lisa T.
N/A
Mandarin Dream Table Lamp
Purchased item
Mandarin Dream Table Lamp
"Great lamp. Makes room so cozy looking"
Natalie T.
So easy to navigate - great communication - Wonderful company !
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Adore this lamp!! Its so well made and adds t..."
Charlotte Y.
Fantastic experience
Serenity Glow Washi Paper Floor Lamp
Purchased item
Serenity Glow Washi Paper Floor Lamp
"Soooo cute next to my bed!"
Whitney I.
I had to contact customer support (because I made a mistake) and they were very responsive, helpful, and kind.
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Love the lamp! High quality and beautiful. I..."
Eleanor L.
Easy quick shipping! Came without any damage
Luna Washi Paper Pendant Shade
Purchased item
Luna Washi Paper Pendant Shade
"Lovely of white, very nice construction! Supe..."
Wendy F.
No issues and was updated every step!
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"I just love the warm and somewhat exotic vibe..."
Sara C.
Always easy!
Curva Candle Warmer Lamp
Purchased item
Curva Candle Warmer Lamp
"I love this lamp! It is so cute and modern an..."
Jacob T.
Love this lamp! It’s absolutely gorgeous and looks amazing in our space. The only tricky part was inserting the metal bulb stand into the paper lantern , the paper lifted slightly along the bottom edges and wouldn’t stretch any further. That said, it didn’t tear and still looks beautiful once set up. Overall, just a bit of a challenging assembly, but totally worth it!
Serenity Glow Washi Paper Floor Lamp
Purchased item
Serenity Glow Washi Paper Floor Lamp
"Love this lamp! It’s absolutely gorgeous and..."
Terri T.
Flawless
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Beautiful! Easy to assemble, perfect light."
Sunny Y.
Fast shipping and good quality materials
Curva Candle Warmer Lamp
Purchased item
Curva Candle Warmer Lamp
"I bought this sister for her birthday! I orde..."
Jack M.
Easy to order and fast delivery.
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Ordered my lamp and it arrived in good order...."
Caroline F.
Quick and easy. Customer service was super helpful when I had an issue with an order. Thank you for all you do!
Harmony Glow Akari Paper Lamp
Purchased item
Harmony Glow Akari Paper Lamp
"Love this lamp. It’s the perfect lamp for my..."
Valeria R.
Fantastic customer service!
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Beautiful lamp and amazing customer service!"
Asmer A.
I put the address wrong and the customer service was super fast and helpful!
Harmony Glow Akari Paper Lamp
Purchased item
Harmony Glow Akari Paper Lamp
"It is amazing!"
Myrna B.
THE LAMP DID NOT ARRIVE ON TIME AS THERE WAS A BLIMP IN THE PROCESSING-WASN' REGISTERED AS FULFILLED. OTHERWISE THE EXPERIENCE WAS OK. IT ARRIVED IN VERY GOOD PACKAGING.
Harmony Glow Akari Paper Lamp
Purchased item
Harmony Glow Akari Paper Lamp
"LET ME SAY FIRST I LOVE THE LAMP AND IF IT CO..."
Hannah P.
Fast shipping!
Harmony Glow Akari Paper Lamp
Purchased item
Harmony Glow Akari Paper Lamp
"Super easy to assemble and the light is brigh..."
Steven V.
love
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"beautiful"
Wilfredo G.
Loved it.
Harmony Glow Akari Paper Lamp
Purchased item
Harmony Glow Akari Paper Lamp
"Totally loved how easy and quick it was to pu..."
Bill B.
all good. need larger akari paper ceiling lamp!
Luna Washi Paper Pendant Shade
Purchased item
Luna Washi Paper Pendant Shade
"I now have bought four askari lamps from you...."
Leon N.
My lamp shade came torn and no one has responded to help remedy the situation.
Luna Washi Paper Pendant Shade
Purchased item
Luna Washi Paper Pendant Shade
"It came torn and I reached out and haven't he..."
Stephanie S.
Shipped items with missing parts that made both items unusable. Complete waste of time and money.
Harmony Glow Akari Paper Lamp
Purchased item
Harmony Glow Akari Paper Lamp
"Horrible experience ordering with this compan..."
Courtney P.
Poor packaging. Call me. You sent me airplane parts for a Bombardier. Lame.
Zephyr Paper Floor Lamp
Purchased item
Zephyr Paper Floor Lamp
"Inside the box with my lamp I got a Canadian..."
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