Anthony H.Verified
Took a while to arrive
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"It feels a lot smaller than on the videos. It..."
MagRail store reviewsSee product reviews
Rosalind B.Verified
it did not arrive
Purchased item
2x Electric Trains
"It never arrived. Very disappopinted and no p..."
Mary G.Verified
I did not receive the extra cars
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Looks great but will not set up until Christm..."
Colleen M.Verified
Have not received the order yet. Will shop Amazon from now on
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Still have not received the order. Not happy"
Kennon D.Verified
Do not provide good customer service for being able to track your package after ordering.
Purchased item
2x Electric Trains
"Haven't received it yet and cannot get any tr..."
Marc R.Verified
Still no package
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I still haven't received my package :("
Terelyn C.Verified
No product!!!! They took my money and didn't send the product.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I'm still waiting for my delivery. I don't ha..."
Charles G.Verified
Poor, don’t respond no updates
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"You keep asking me to review, but I still hav..."
Theresa R.Verified
Dishonest company leaving out pertinent shipping facts..
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I can’t speak for the product itself, because..."
Liz C.Verified
Great
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Looks great, keen for my little grandson to t..."
John W.Verified
I placed my order on 11/30 and tried to cancel on 12/1, they said it couldn't be done. Shipping info didn't show any progress whatsoever until 12/17. Currently there has been no progress since that time. Obviously hard to review when I have not received it. I am two days away from three weeks for the order.
Purchased item
2x Electric Trains
"I placed my order on 11/30 and tried to cance..."
Gwen G.Verified
Didn’t receive items
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Never received"
Gary S.Verified
I can not track it. Looks like it never left China.
Purchased item
2x Electric Trains
"I have not received the train yet. Where is i..."
Loreto D.Verified
I think this is a fraud!!!!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I ordered 3 of this long time ago and I still..."
William P.Verified
Never received my order!!!!!!
Purchased item
2x Electric Trains
"Never received my order
Emailed you with no r..."
Julian H.Verified
Never received my item scam !!!!!!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I’m trustworthy never received"
Erin O.Verified
Ordered on December 1st. It’s December 18th. It says it’s still in China.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"It’s in China supposedly. Ordered on December..."
Cathy H.Verified
No shipping status provided and concerned they wont arrive on time
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Im sorry for a negative review but I jave bee..."
Mark L.Verified
THIEVS AND LIARS
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"NOTHING HAS BEEN DELIVERED ZND YOU IGNORED MY..."
Diane R.Verified
Still waiting for 2 EXTRA TRAINS WE ORDER WITH ORDER NO 1314,STILL HAVE NOT ARRIVED
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"We love the Train set, but still waiting for..."
Paul D.Verified
I NEVER RECEIVED THEM !!!!
Where is my package?
I NEVER received anything.
Order #3315
Confirmed Nov 30
I have already sent 2 emails regarding this problem.
Received NO reply!
Purchased item
2x Electric Trains
"I NEVER RECEIVED THEM !!!!
Where is my packag..."
Moheb I.Verified
The add is great and explained everything.
You also have other things that are very interesting.
I will be buying again from you.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Hi,
Just received it and it came in good sha..."
Traci E.Verified
At first not true of that workout until got a box and see how it process and love it
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Love to play"
Deb B.Verified
Have not received item yet
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Getting asked how I like an item I haven’t ev..."
Matthew P.Verified
Order did not arrive. Iv emailed with no response
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Order did not arrive. I have emailed with no..."
Wanda L.Verified
Placed the order and no follow up, it has not arrived.
Purchased item
2x Electric Trains
"It has not arrived yet...I have not received..."
William S.Verified
Item never received notified PayPal for their follow-up
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Item never received I sent email to sensoryto..."
Pamela K.Verified
Haven’t received order
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I ordered this toy November 30 and I still ha..."
Jerry A.Verified
Your company sucks
Purchased item
2x Electric Trains
"Your company sucks"
Marianne S.Verified
Never received product horrible experience and customer service
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I never received it
Horrible experience with..."
Martha L.Verified
Item ordered is not delivered yet! Need it for Christmas please.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"We have not received this item. I need it for..."
Haneen K.Verified
I didn’t receive anything
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I didn’t receive nothing and I think this sit..."
Frederick D.Verified
I ordered my MagRail on Nov 30th and as of today when I look up my order it says tracking is not available at this time.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"We ordered our MagCar on November 30th and ha..."
Lauren K.Verified
18 days later and order hasn’t arrived
Purchased item
2x Electric Trains
"18 days later and my order hasn’t arrived"
Amy S.Verified
It was easy to order but we never got it.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"We never got it, after spending 75.00."
Daniel J.Verified
Item didn’t come although company reports delivered.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"The item never arrived."
Sharon Z.Verified
Poor customer service. I’m questioning whether I will ever receive what I bought.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"ordered over a month ago and still haven’t re..."
Russell W.Verified
Did not receive item.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Nothing to show never recieved, another scam..."
Kaye T.Verified
Once ordered, there has been zero communications regarding where the items are and when they should be expected to be delivered. Terrible experience.
Purchased item
2x Electric Trains
"As of 12/18/2025, I have yet to receive this..."
Deborah R.Verified
Order was never received!!! Do not order from this company.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"This order as never received. Charges have b..."
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