Drew R.Verified
I’ve reached out to customer service twice about missing pieces in the stand that I paid for and no response
Purchased item
Blume Rain Watering Can - Charcoal Black
"The bottom leaks"
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Richard P.Verified
Horrible customer experience
Purchased item
Moderne | Small Square Table LED Planter - Concrete Jungle
"Horrible customer experience"
Todd B.Verified
The communication is seriously lacking. There it no timely response to emails. I’ve been waiting for my refund for a month now.
Purchased item
Aura | Small Round LED Planter
"Communication has been seriously lacking. I returned this product over a mo..."
Ralph W.Verified
After ordering the planters and having my credit card charged, it took twice as long to receive the planters as the estimated time. I have problems with the light rings on 3 out of the 5 planters I ordered, but no one is responding to the customer service email address.
Purchased item
Aura | Small Round LED Planter
"This planter light ring has not worked since I received it. I have reached..."
Shoncie D.Verified
Product does not work and customer service has been unresponsive
Purchased item
Blume Light Touch
"The light never worked. I reported it but no one has done anything yet. I w..."
Wallace M.Verified
Great product - just needs a little more polish. Perhaps Matter integration.
Purchased item
Aura | Medium Round LED Planter
"My only complaint is the fact that the timers are wiped out when there is a..."
Michael K.Verified
Item arrived lightly damaged and didn't receive a response to support email to see my options.
Like the planter though it's on the small side for the price.
Purchased item
Retro Table LED Planter - Luna White
"Arrived lightly damaged (dented in front corner) and didn't receive a respo..."
Carolyn H.Verified
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Purchased item
Aura Bundle - Set of 3 Round Planters
"The light settings are glitchy. I can’t get them to turn on or off sometime..."
Quinten S.Verified
I had an issue with my initial order but Blume customer service had me taken care of in no time. So far nothing but positive outcomes.
Purchased item
Blume Light Touch
"This is a very stylish looking planter and the perfect size to house a smal..."
Brian J.Verified
Had initial problem with the order but it was revolved quickly and professionally. Much appreciated.
Purchased item
Moderne | Small Square Table LED Planter
"Love the look. Fits great with my modern decor"
Kurt I.Verified
Long wait between purchase and shipping of item. They only arrived after the company customer service was contacted.
Purchased item
Blume Rain Watering Can - Charcoal Black
"This item was too small to really be useful."
Richard J.Verified
Sorry, but I expected a much better experience for the $200 price tag. Nice marketing images though. Delays missed the holidays. SHOP is not a great platform. Instructions are better on YouTube than on paper.
Purchased item
Moderne | Large Square LED Planter
"Love the concept....wish I loved the planter and service.
Apart from the d..."
Ariel S.Verified
A little hiccup with the shipping but worth the wait!
Purchased item
Aura Bundle - Set of 3 Round Planters
"Love them! Even better in person"
Shirley V.Verified
Even though they had supplier isdues and delivery was significantly delayed, I liked the product and company support.
Purchased item
Aura | Medium Round LED Planter - Luna White
"The overall product was great.
The bottom of the pot was cracked which wil..."
Michael M.Verified
Fine. Slow shipping.
Purchased item
Moderne | Small Square Table LED Planter - Zen Sage
"Neat idea. Pretty cheap looking in real life."
Jon S.Verified
The company was responsive in correction an issue with the base by sending us a new one once they were made aware of the issue. Overall a great experience.
Purchased item
Aura | Medium Round LED Planter - Luna White
"This was a gift for my daughter who wanted a plant in her very dark room. S..."
Conchita U.Verified
Easy to assemble and it looks good
Purchased item
Aura | Small Round LED Planter
"I’m missing one of the charger. But I really like the product. I am looking..."
Carolyn W.Verified
Great customer service when I had a shopping question.
Purchased item
Aura | Small Round LED Planter
"It’s very pretty and functional as well!"
Tara K.Verified
Shipping was quick ordering super easy
Purchased item
Aura | Medium Round LED Planter - Luna White
"Love the light around the top really illuminates my money tree. Looks so pr..."
Lizardo C.Verified
NA
Purchased item
Retro | Table LED Planter
"Very unique and beautiful product."
Brandon W.Verified
Good
Purchased item
Aura | Large Round LED Planter
"The remote does not work on the pot"
Alessandro T.Verified
Amazing
Purchased item
Retro Table LED Planter - Concrete Jungle
"Pleased"
Lucie B.Verified
Quick shipping but product colors do not match.
Purchased item
Blüme Buddy Reservoir for Moderna Square Table - Self Watering System (Water Reservoir/Drip Tray Only)
"Although it is named “luna white”, the color isn’t an exact match to the lu..."
Shaun W.Verified
Xxxxxxx
Purchased item
Square Table LED Planter - Concrete Jungle
"Emailed support to find out best setting for growing plants, I have a bonsa..."
Diane P.Verified
From the time of purchase until delivery, I was kept informed of the status of my order. I would highly recommend your company based on the service alone, but I think this is a very unique planter and a perfect gift for a plant lover!
Purchased item
Retro Table LED Planter - Zen Sage
"I purchased this as a gift for my son and daughter-in-law and they loved it..."
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